Following are some hints & tips for test taking in Blackboard. You may want to download and print the PDF of Test Taking Tips for Students with more suggestions.
- See the Blackboard site for browser compatibility for the PC and Mac (ECU is running version 9 as of May 2011).
- Download the latest version of Java.
- For general maintenance, clear your browser’s cache. Follow the instructions for your browser.
- When starting to take a test or quiz DO NOT double-click the “Begin” button. Blackboard will see this second click as a second attempt at taking the test or quiz and then not allow you into the test or quiz.
- Always single-click buttons in the Blackboard online course system.
When taking a test or quiz, please be careful of the following:
- DO NOT click the “BACK” button in the browser during a test or quiz.
- DO NOT open a new browser window or browser tab or click on an already opened window or tab during the test or quiz.
- It doesn’t hurt to log out of Blackboard and log back in before you take your test if you have let your course page sit idle without much activity.
- Make sure your laptop is plugged in if there is any question of your battery life.
By doing any of the above, you have a greater chance of being bumped out of your test/quiz and all of your answers may not be saved. If you are bumped out of taking the test or quiz after doing one of the above items and your instructor has set the or test/quiz up to be a “force completion” exam, then you won’t be able to get back into that test/quiz.
If a lockout happens to you, please 1) contact your instructor; 2) submit a Blackboard Tech Support Request explaining what happened and that you were unable to submit the test or quiz correctly. If the instructor agrees to clear your attempt, he or she will need to reset your test/quiz so you can make another attempt.
p.s. If you have been timed out and lose you work, you will see a little paper/pencil icon in your Bb grade center, meaning your attempt is stalled or locked out. If you see a grade for your quiz, your quiz submitted correctly.
New – as of Summer 2012 – LockDown Browser.
Instructors may or may not use LockDown browser for quizzes and exams. Please see the blog post on LockDown browser.