During our most recent maintenance upgrade, a new feature was added to assist faculty in submitting abandoned test attempts. This new feature works behind the scenes and is called the “Auto Submit Helper”. You are receiving this email because one or more test attempts by your students have been submitted by this tool, per our queries.
So, what is the “Auto Submit Helper?”
The Auto Submit Helper finds abandoned test attempts and automatically submits them to your grade center, but ONLY if the following Test settings are in place.
- The test has the Timer feature engaged.
- The test has the Auto Submit feature engaged.
What is an “abandoned test attempt”?
These are test attempts that are in progress but have exceeded the allotted time limit.
So, if you are giving your students 1 hr to finish an exam during the timeframe of 10-11am the only “auto submits“ would be exams that the student or the auto submit feature failed to “submit” by 11:01am . These are considered abandoned attempts.
How will you know if Auto Submit Helper found abandoned attempts to submit?
- If you review your grade center history (Grade Center/Reports/View Grade History) you will see attempts/submissions with the words “ Null, Null” next to the user name. This will be an indication that the auto submit helper indeed submitted the test attempt.
- You will likely get a call from your student since the grade will normally be lower than expected.
Please keep in mind that in all cases the attempts were failed attempts. Prior to this new feature, you would have had to manually submit the attempt and/or clear the attempt. You still have the choice to clear the attempt to allow the student to retake the test.
If you have any questions at all, please contact Matt Long email@example.com, Cindy Bowers firstname.lastname@example.org, or Allen Dennis email@example.com