Monthly Archives: May 2012

Bb Collaborate not working properly

5/22/2012
The Bb chat tool is now working normally.  Some of you may need to clear your cache within your Java Tool.  Here is how.

Control panel  /  Java / Find the “Temporary Internet Files” area and click the VIEW button.  Remove those files.  Your chat tool should then work normally.

Please share this information with any student/faculty that has issues with the Bb chat tool.

Notice: Purging Old Courses | How to Archive Your Course(s)

Every year we purge old Blackboard courses. We do so to stay within our storage goals and business policy of keeping only two years of Blackboard sites in our production system.  In a few short weeks, we will be purging Summer 2009 and Spring 2010. The purge date is October 5th, 2012.

To save any courses from Summer 2009 or Spring 2010, please fill out the following survey – please do this before 10/05/12:

https://ecu.qualtrics.com/SE/?SID=SV_bdSRsefePVe5YzO

If you’d like to export or archive your own courses, it is easy.

Export: Only course content
Archive: All course content, student interactions and gradebook data

In both an export or an archive you will be saving a .zip offline for your records. Please save these files in a secure location like Piratedrive.

  1. Go to the Control Panel in your Blackboard course, click Properties and Utilities.
  2. Click Archive course.
  3. Include Grade Center History if you want to save student work.
  4. Click Submit.
  5. Wait for an email confirming the archive process.
  6. Once you receive the email, go back to Export/Archive Course under the Control Panel. Click to download to a secure location (e.g., Pirate Drive).

Please download the one-page PDF, How to Archive Your Course for further details, including FERPA and HIPAA regulations regarding privacy. Note: The .zip file is only useful once uploaded to the Blackboard environment.

Questions? Contact Matt, Cindy, or Allen

longm@ecu.edu or bowersc@ecu.edu or dennisa@ecu.edu

Blackboard Support Email: ecublackboard@ecu.edu

Planned Downtime 5/10 – 5/11

5/2/12

Hello –
You have been re-directed to this page because Bb is down for planned maintenance.

Blackboard will be down from  from May 10th at 8:00am until may 11th at 11:59pm .

– Blackboard Support Team