Blackboard Chat workaround

Chat Problems in Blackboard

Java was recently updated to version 1.7.51.  This update is causing the chat program in Blackboard to break.  The fix is the remove that version of Java and do one of the following things.

1 – Remove the 1.7.51 version of Java and use an older version of Java that is ALREADY installed on your computer.  For some of you this will not be an option.  If this is an option make sure you uninstall the 1.7.51 version and disregard all Java update attempts this semester.   (directions below on how to remove programs on both PC’s and Mac’s)

2 – Remove the 1.7.51 version of Java and install an older version.
(links below for both PC and Mac)

How to unistall a program on a PC -
 http://windows.microsoft.com/en-us/windows/uninstall-change-program#uninstall-change-program=windows-vista
or…
http://windows.microsoft.com/en-us/windows/uninstall-change-program#uninstall-change-program=windows-7
How to unistall a program on a MAC -

http://www.wikihow.com/Uninstall-Programs-on-Mac-Computers

 Java Version 6 - download and install this version after removing the 1.7.51 version of Java from your PC or Mac. You will need to create an Oracle account before the download will be available.
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419409.html#jre-6u45-oth-JP