A Blackboard email issue was identified and resolved on 5/28/13. If you sent an email(s) from your Blackboard course between 8 a.m. on Sunday, May 26, and 9:30 a.m. on Tuesday, May 28, the emails were not sent. You will need to resend any email messages that were sent during this timeframe. We apologize for any inconvenience.
With the recent upgrade from Service Pack 7 to 9, one of the new features pertaining to the Course Copy process is a message to instructors, letting you know that the copy process is in the works or “waiting.” Please see the screenshot below. This is normal, and you will see this message before you get the email saying the course copy process is complete. At the beginning of the semester when many instructors are building their courses and doing course copies at the same time, expect a delay. Importantly, do not repeat the copy process or you will duplicate content and that will require cleanup to delete redundant content items. Log out/log in or refresh your course now and then to watch for the content to appear. Or, wait until you receive the email telling you the copy process is complete.
The Course Copy tool is available under the Control Panel in Blackboard. Go into your source (or past) course to Packages and Utilities > Course Copy. From there, you will choose your destination (or current) course and be able to choose all of the content areas and tools to be included in the copy. (Do not include Enrollments at the bottom of the page – those are enrollments from the past course.)
Do you need instructions for doing your own course copy and /or section merge? Video or PDF instructions
For your use – a generic sample 5-question quiz
- If you are interested in adding a short quiz to your Blackboard course at the beginning of the semester to determine if students can successfully take an exam in Blackboard, we have created a 5-question generic quiz. You can use the quiz “as is,” or you can edit the questions.
- If you use LockDown Browser to give quizzes and would like a sample quiz, please follow the instructions above. (If you are unfamiliar with LockDown Browser, please see below.)
As a reminder, we offer training in Blackboard, plus we have many instructional materials for the tools and features in Blackboard.
Regarding our technology survey from September 2012, we appreciate the instructors who took the time to respond to the two questions: (1) Are there any tools or features that you would like to see integrated with Black board, ECU’s Learning Management System? What additional support resources can we provide? (2) Please share any additional thoughts on how we can improve and enhance your overall Blackboard experience.
We value your comments, ideas, and suggestions and they are often the catalyst for our research of new technology products. The survey responses from faculty included many comments and questions about specific tools, features, and functionalities within Blackboard. It would be too lengthy to include a suggestion, solution, or comment to each response; however, since there were commonalities among the responses, we’ll mention a few areas, plus provide some resources where you will find instructions, and/or examples.
Blackboard’s Discussion Board
Some common questions about the discussion board included email notification, viewing all posts, and grading. When a discussion forum is created, there is a setting to “allow subscriptions.” If that box is checked, the instructor (and all users) will receive an email when a thread/post is added. Switching between list view and tree view provides a different look, as does choosing “Collect” to view specific forums and posts, plus print them (when desired). Regarding switching back and forth between the discussion board and the grade center, the most efficient solution is to add points to the discussion forum. Once points are added, instructors can grade all posts right from the Discussion Board. If you did not set it up that way, you can still “edit” the discussion forum and add points.
Blackboard’s Grade Center
The Grade Center, although not a Microsoft Excel product, is a rich tool with spreadsheet capabilities. Weighting grades at the beginning of the semester is a timesaver, thanks to categories that can be linked with assessments. That way, no matter how many assignments you add, as long as they are associated with a category already added to the weighted column, they are factored into the user’s weighted grade. We have a user-friendly instructional PDF on weighting grades on our Blackboard blog. Also on our blog, is a PDF on grade book housekeeping that is good to refer to when a total column does not add up, points or grade weighting looks “off,” or you can’t find a column that a student sees.
Creating a “My Grades” menu item gives students an alternate way to navigate to their grade center. It is a tool, so it can also be accessed through Course Tools. The grade center can be downloaded to Excel using the “Work Offline” button; however, please be cognizant of student data on your work or home computer. We have FERPA guidelines http://www.ecu.edu/cs-acad/registrar/FERPA.cfm on our Blackboard blog. After you download your grade book to Excel and do some work, you can also upload that file back into the Bb grade book.
By adding gradable items (assignments, interactive tools), and assigning points to each item, a column is auto-created in the grade book. No need to manually create columns unless you are giving paper assignments or quizzes, or adding a column for participation, for example.
Blackboard’s Interface and General Functions
Blackboard’s interface allows users to format content from a rich WYSIWYG text box, e.g., font choices, sizes, colors, hyperlinks, images, lists, to name a few. The formatting text box is available for announcements, instructions, addition of content, etc. A user-friendly function is to create menu items/content areas from the front page, directly pointing to content and/or assessment areas, reducing the number of clicks. Course design/organization is discussed in our Blackboard Overview sessions.
Blackboard’s Integration with Turning Point
|Audience response systems, or clickers, offer an option for student engagement and active learning. Clickers are designed to actively engage students, gauge students’ level of understanding of the material presented, and provide prompt feedback. Student responses are anonymous to other students. TurningPoint AnyWhere is for instructors who want to create instant polling questions from content on web pages, PDFs, Microsoft Office products, whiteboards, and more. For instructors who want to create and save quizzes and create interactive presentations in a PowerPoint format for current and future classes, they will use TurningPoint software. Once students have purchased and registered their TurningPoint clickers, instructors with TurningPoint software can easily upload grades from polled responses into their Blackboard courses.Both TurningPoint and TurningPoint AnyWhere downloads are free and compatible with PC or Mac. TurningTechnologies has an array of resources and videos to help decide which software is appropriate for different needs in higher education. Go to http://www.ecu.edu/itcs/clickers/ or see the list of resources below.|
Blackboard’s Integration with Joyner Library
ITCS and Joyner library are currently working collaboratively on both faculty and staff Blackboard modules. These modules will highlight faculty and student support information and other timely information. Please see our list of resources below for more information.
Collaborate for Web Conferencing
In the fall of 2012, ITCS began to pilot a platform named Collaborate, which is a Blackboard building block. Collaborate is a web-conferencing tool that directly integrates within the Blackboard interface. Like Centra, Collaborate offers live video, chat, application sharing and playback of any recorded event. The pilot will continue in the spring of 2013 and slots are available along with group training sessions. If you are interested in learning more about this platform feel free to contact John Southworth, email@example.com or see the resource list below.
- Please see our Blackboard Blog Faculty Support Page http://blog.ecu.edu/sites/blackboard/faculty-support/ and our DE Faculty Support Page http://blog.ecu.edu/sites/blackboard/de-instructors/ for links to Blackboard’s On-Demand mini-videos, plus a long list of PDFs and short videos we’ve created for our instructors. Also, we offer regular training sessions on the use of Blackboard, the Grade Center, and Interactive Tools. We would be glad to tailor a training session for your department or meet with you “desk side” to address specific needs.
- Blackboard Administrators:
In anticipation of Spring 2013, you may want to copy your Fall course content into your Spring course shell. Or you might want a course merge (also known as collapse). Go to our Course Copy-Section Merge web page to learn how to copy content yourself, merge multiple sections, or submit a request. For instructions, you can watch a mini-video or view a PDF – your choice. It’s quite easy to do your own course copy from one semester to the next and you decide what should be copied.
Things to remember about course copy and course merge:
- By doing your own course copy, you decide what should be copied. The actual process of you going through through the steps takes 1-2 minutes at the most.
- When you do your own course copy, remember that depending on the amount of content in your course or the Bb “traffic” (1-2 weeks before the semester when many instructors are doing the course copy process at the same time, your content might take longer to show up. Normally it is 15 minutes or less. It is important that you do not get impatient and repeat the process, or your content will duplicate and you’ll have lots of cleanup to do. Watch for a COURSE COPY RECEIPT in your email inbox after you click Submit. Do not panic if it is not instant; the content will show up.
- If you want a section merge AND course copy, which comes first? The section merge, then do your course copy.
- If you do a section merge of two sections (e.g., 001 and 601), your student enrollments for each section will merge into your “parent” section.
Questions? Matt Long firstname.lastname@example.org, 328-9074 OR Cindy Bowers email@example.com, 328-9167
There is an issue with the integration of Turning Technologies (clickers) and Blackboard Learning Management System. Some users may intermittently receive a message that reads “Unable to Get Institutions.” We are working to resolve the issue.
You have been redirected to this page because Blackboard is down for planned maintenance.
Blackboard will be down from from Thursday, May 10th at 8:00am until Friday, May 11th at 11:59pm .
– Blackboard Support Team
Every year we purge old Blackboard courses. We do so to stay within our storage goals and business policy of keeping only two years of Blackboard sites in our production system. In a few short weeks, we will be purging Summer 2009 and Spring 2010. The purge date is October 5th, 2012.
To save any courses from Summer 2009 or Spring 2010, please fill out the following survey – please do this before 10/05/12:
If you’d like to export or archive your own courses, it is easy.
Export: Only course content
Archive: All course content, student interactions and gradebook data
In both an export or an archive you will be saving a .zip offline for your records. Please save these files in a secure location like Piratedrive.
- Go to the Control Panel in your Blackboard course, click Properties and Utilities.
- Click Archive course.
- Include Grade Center History if you want to save student work.
- Click Submit.
- Wait for an email confirming the archive process.
- Once you receive the email, go back to Export/Archive Course under the Control Panel. Click to download to a secure location (e.g., Pirate Drive).
Please download the one-page PDF, How to Archive Your Course for further details, including FERPA and HIPAA regulations regarding privacy. Note: The .zip file is only useful once uploaded to the Blackboard environment.
Questions? Contact Matt, Cindy, or Allen
Blackboard Support Email: firstname.lastname@example.org
Compatible Browsers (as of 4/9/2012): Blackboard 9 (service pack 7) is best viewed in Mozilla Firefox. Firefox is recommended for the Mac as well. Also, Google Chrome is now a certified browser. Reported and frequent problems with the use of IE: Students may not be able to download Word documents, view images, and they may experience issues with test taking and submission of tests. Instructors may have issues with the interface or functionality of tools and features (including the Grade Center) with Internet Explorer.
Click HERE to see a list of officially supported browser. This page is maintained by Blackboard.
See below for some known errors and work-arounds, which may affect your Blackboard course(s):
Chat/Collaboration Tools in Blackboard are not working properly: We are working with advanced support/Blackboard in D.C. This tool has been down since mid-March and we apologize for the delay and inconvenience. Please consider using another web conferencing tool as an alternative, such as Centra.
- Error messages when grading through the Blackboard Grade Center: If you are getting error messages when grading assessments through the Grade Center, it likely a browser issue. This behavior is consistent with Internet Explorer. Please switch to Firefox as your browser (the latest version is fine). Send an email to Blackboard Support with any questions at all.
- See the blog post about browser compatibility.
- Grade Center Scroll Bar is Missing in Firefox: See the PDF for simple instructions.