Category Archives: Bb Maintenance

Blackboard Downtime for Maintenance 5/8 8am – 5/10 5pm

Upgrade Dates: 5/8 – 5/10 Blackboard will be unavailable from Monday, May 8th at 8:00am to Wednesday, May 10th at 5:00pm for scheduled maintenance. Blackboard Support Team New Features (faculty features)  Drag and Drop – When instructors create content items, assignments, and web links, they can drag files from their computers to the “hot spot” in the Attach Files area. Students […]

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Bb Downtime 2/12/17

Blackboard Maintenance Downtime on 2/12/17 6:05pm 2/12/17 Downtime Information. Planned downtime window was from 8am – noon. Blackboard was down until 940pm. The 9hrs and 40min timeframe was unexpected and not planned. Blackboard is still unavailable due to issues with the update this morning. Technicians are working with support to resolve as soon as possible. To check the authenticity of […]

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Discussion Board Issue Spring 2017

ECU will be putting a fix in place for this issue on 2/12/17.  We are currently testing the fix on our developmental server.  Until the 12th, please use this workaround. Discussion Board Access Denied Error Message. This happens when discussion forums are no longer available, either by selecting No for availability or by choosing date/time settings during the forum setup. […]

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Blackboard Avatar Workaround

The avatar feature in Bb has been turned off since the May upgrade because the latest version of the tool could potentially share ECU user IDs/email addresses to Bb 3rd party vendors. We don’t want that sharing feature, so we turned it off.  The workaround below allows faculty and students to add avatars BUT does have some limitations. First off, […]

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4/17 8am Blackboard Planned Downtime

System/Service: Blackboard When: Sunday, April 17th, 8:00am – 10:00am Description: Blackboard will be unavailable on Sunday, April 17th from 8:00am to 10:00am while our technicians perform maintenance on the site. To check the authenticity of this e-mail: Visit, and click on the “Help Desk” link under the “Quick Links” section on the right-hand side. This will take you to […]

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