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Student Support

News & Alert for Students

Firefox is recommended as the browser for Blackboard 9 at this time, for both PC and Mac. Google Chrome is also certified. With Internet Explorer (IE), you may not be able to download/open Word documents and/or view all images, plus you will have security popups on a frequent basis. That may change with future service packs and we will update our blog when new browser information comes along.

Resources for Students

If you are are a new or experienced user of the Blackboard course management system, here are some basic navigation how-to’s:

Once you log into Blackboard (using your Pirate ID and passphrase), you’ll see a menu bar with navigational links. The example is representational; the menu bar will look different from course to course.

Instructors decide what menu items to include in his or her course. You will most likely have some common areas or menu bars where you will access information and coursework:

  • Announcements: Your instructor will post announcements from time to time.
  • Course Information: Your instructor might post a schedule or syllabus under Course Info.
  • Staff Information: Your instructor may post office hours or provide the course syllabus here.
  • Course Documents: Course content is most often included here, e.g. lectures, PowerPoint presentations, PDF and Word documents, etc.  Depending on the instructor, sometimes assignments are posted here.
  • Assignments: You may find all of your assignments here. You will post assignments via a link for each assignment.
  • Tests/Quizzes: Your instructor may have a navigation link for tests and quizzes. You will access your quiz or test via a link. Your quizzes and exams will be automatically graded.
  • Discussion Board: You may have a course discussion board where you add discussion posts and respond to other students’ posts.
  • Chat / Virtual Classroom: Your instructor may utilize the Chat function in Blackboard.
  • Groups: If your instructor assigns you to a group, you will see a box on your course page with your enrollment in a group(s).
  • Tools: The Tools area of the course is where you can check your grade, access a course calendar, etc.

How-to Videos

Blackboard’s On Demand Learning Center

Blackboard has many short videos and PDFs available for students to learn about the tools and features in Blackboard 9. Go to Blackboard On Demand.

How to Remove Past Courses

Until courses are permanently removed, you can hide them from your view in My Courses. It’s easy! Follow the instructions in this PDF How to Hide Past Courses.

Important Browser Information

Easy-to-Follow PDF Tutorials

Blackboard Mobile Learn

Blackboard can now be accessed on your mobile device via Blackboard Mobile Learn. Blackboard Mobile Learn allows students and instructors to interact with Blackboard on their Android, Blackberry, iPod Touch, iPhone, and iPad device. Click here to view videos of Blackboard Mobile Learn on your mobile device.

Blackboard Mobile Learn offers a wide variety of features for easy viewing of Blackboard content on mobile devices. Students will be able to view grades for assignments on mobile devices on Blackboard Mobile Learn.

Student Features:

  • View announcements, tasks, class roster, grades, and embedded media.
  • Respond to discussion board forums.
  • Comment on classmates’ blogs and journals.
  • Favorites allow you to see only certain Blackboard pages inside Blackboard Mobile Learn

After downloading Blackboard Mobile Learn and running it for the first time, search for “East Carolina University,” then select “East Carolina University” and enter your Pirate ID credentials. Explore the functionality of this program.

Update: Blackboard Mobile Learn is now carrier agnostic! This means that all Apple, Android, and Blackberry devices can use Blackboard Mobile Learn over their carrier’s wireless data network. All wireless carriers are supported by this new feature.