Some users, myself included, have noticed that if we allow Firefox 10 esr browser to update, it no longer works well when updating CommonSpot pages. One major symptom is the inability to save updates within a formatted textbox element. A version check usually reveals that Firefox has been updated to 10.0. 8 or 9.
By reverting back to the original Firefox 10.0.1 version, you should again be able to update your website using Firefox.
The “Do-Over” Instructions
1. First, Click the appropriate link below and save the file to your computer.
2. Double-click the file to install. This will take just a minute.
Once the installation completes, you can check your version by opening Firefox, clicking “Help” and choosing “About Firefox.”