Attendance:

George Bailey, Dana Brooks, May Chang, Tony Cooke, Wendy Creasey, JoLynne Daughtry, Michael Dixon, Ray Drake, Karl Faser, Tom Lamb, Donna McDonald, Richard Ramirez, Len Rhodes, Clayton Sessoms, Jeff Shinpaugh, Ginny Sconiers, Leonard Trujillo, Bill Wittman, Karl Wuensch, Margaret Umphrey, Kendall Wooten

CommonSpot Update  (Tom Lamb)

Tom gave an update on the status of the CommonSpot Upgrade;

• Install a second read-only server by 12/15
• Move to CommonSpot 6 and Cold Fusion 9 in Spring 2012
• Test environment in place by 1/10
• Potential upgrade to CommonSpot 6 and Cold Fusion 9 during Spring-break 2012

*Tom explained that recent network irregularities were caused by a bug in the Port Security code. Code was pushed to approximately 490 switches to fix the problem.  Networking teams worked extended hours and they continue to monitor the switches to ensure network connectivity.

Cloud Security:  (Margaret Umphrey)

Margaret listed the steps that she is taking to secure the Cloud Security Regulation.

• Currently creating a Hosted Services Contract with Materials Management to develop requirements for doing business with a cloud vendor.
• Creating a Cloud Computing Check-list to distribute to the campus community
• Creating a template to determine where we have cloud or hosted services.
• Develop an Awareness Program for campus

UNC Security Manual: (Margaret Umphrey)

The UNC system is in the process of implementing a UNC System-wide Security Manual. It was approved by the UNC systems CIO yesterday.  The manual consists of 10 categories of requirements with an estimated 200 sub-requirements for each. The goal is to develop a policy and/or regulation that corresponds to the requirement of the ISO standard.  A sub-group of the UNC Security council will meet tomorrow to determine a timeline for completing the manual. The goal is to implement an Information Security Policy Framework that will capture the 10 standards of ISO.

Blackboard Collaborate Pilot:  (Ginny Sconiers)

Blackboard Collaborate is a live collaboration platform designed for education. It is used mainly for the interactive and/or virtual classroom. It is delivered through three platforms; web conferencing, enterprise instant messaging and voice authoring.  It essentially offers the student more ways to collaborate and increased access to course content. Improve student outcomes and streamline administration. The committee supported a pilot.  The goal is to have a pilot released in spring 2012.

Education and Technology Fee:  (Wendy Creasey)

The FY13 Ed and Tech fee request consists of a fee increase of $30.00 for Technology and $10.00 for Education.  The increase would provide funding for the following;

• Increased fixed costs for software and the growth of hosted solutions(e.g., Microsoft, Lecture Capture and video capture for students)
• Increased need of colleges for specialized technology
• Increased need to hire student workers  to help support technology
• Add one technology support position to support lab infrastructure
• Planning how to integrate more interactive tools into Blackboard
• Increased access to color printing in general purpose labs
• Increased need for educational supplies, such as microscopes

 Smart Classroom Standard Recommendation:
 General

• 251 centrally scheduled smart classrooms plus over 200 technology enhanced spaces
• Only 14 rooms do not have technology
• 237 centrally scheduled rooms have technology
• 118 of 237 have digital infrastructure
• As smart classrooms undergo upgrades b/c of age or major disrepair, we are upgrading the infrastructure and equipment to digital.
• Standard room – podium, speakers, computer, laptop, connection projection, document camera and annotation device
• Basic Room– does not include annotation device
• Mics  and cameras for lecture capture can be added as requested

 New recommendations from Sub Committee for classroom technology

• Proposing that all rooms be standard when upgraded
• This year, upgrading 50 rooms (mixed levels). We can add to any BASIC rooms this year as budget allows and base it on highest room usage
• Add cameras and mics for lecture capture based on requests only
• Revisit how to handle departmental requests NOT centrally scheduled

IRCC supports the recommendation to try to keep most rooms as standard as budget allows.

Topics for Next Meeting:

SharePoint UpgradeBlackBoard
Upgrade in spring 2012

 

 

 

Attendance:

George Bailey, Dana Brooks, May Chang, Wendy Creasey, Michael Dixon, Ray Drake, Karl Faser, Tom Lamb, Matt Long, Donna McDonald, Charles Peele, Richard Ramirez, Len Rhodes, Joel Sweatte, Margaret Umphrey, Kendall Wooten

Wendy announced that Joe Norris is leaving ECU. Don Sweet will serve as Interim Chief Information Officer until a new individual is named.

Computer Use Policy on OneStop (Margaret Umphrey)

Margaret reviewed the Information Security Implementation Plan. She is presently leading the effort to revise the current Information Security Plan to reflect the UNC Information Security Manual. This entails a host of new rules, regulations and standards as well as updates to existing policies. Margaret will look to the IRCC to provide feedback on the new changes and to help ensure campus awareness of the new policy.

Users are will be required to acknowledge their awareness of university policies pertaining to computer use and information security by clicking “I agree” for a policy notification that will appear once per semester via One-Stop, beginning January 1, 2012.

Cloud Computer Use Policy:  (Margaret Umphrey)

A Cloud Computer Use Policy is being developed to address the external posting of institutional data. Margaret will look to the IRCC to review and provide input on the draft as needed. The goal is to have the policy completed within the next three months.

Data Ownership Policy:  (Margaret Umphrey)

The Data Ownership Policy defines the various types of data within the university. It also defines any security requirements regarding the data and it outlines which vice-chancellor owns the data. Vice-Chancellors are responsible for appointing data stewards to oversee the security, the risks and the privacy of the data. IT will assist with the process but the overall business decisions regarding the data rest with data owners.

Sensitive Data Grid: (Margaret Umphrey)

A Sensitive Data Grid was developed to assist IT staff in determining where it is appropriate to store confidential data. The grid categorizes data as HIPPA data, FERPA data, Student data or social security numbers. IT offers various storage platforms for each type of data and encourages the use of the platforms as opposed to storing data outside of central IT.

RPOP Upgrade: (Thom Lamb)

As a result of the MCNC BTOP grant, campus was upgraded with a new fiber that increases network speed from 1 gig to 10 gigs. A second fiber link was created that will traverse from the data center on Cotanche to a second rpop located at the Steam Plant. This allows for full back-hall redundancy in and out of the data center, which we did not have before.

MS Voicemail:  (Thom Lamb)

A scheduled migration from Cisco Unity voicemail to Microsoft voicemail has been delayed due to an issue with Microsoft. A tentative date of 10/9 has been scheduled to continue the migration but teams will not move forward until they are comfortable that the platform is stable.

An added feature of MS voicemail is “speech text” which allows you to read the message that the caller has left. This feature can be turned on or off at the users discretion.

Software Road Map:  (Thom Lamb)

The Software Road Map is a list of all major applications that are supported by Enterprise Applications. The map will show the life-cycle of the applications and indicate when to expect major upgrades. This will help the user prepare for updates and downtime in advance. The map will show application upgrades for 12-18 months out and will be housed on an IT SharePoint site.

Requires log in

https://www.ecu.edu/cs-admin/ircc/appRoadmap/CustomCF/AppRoadmapFall2011.html

VOIP Rollout on West Campus:  (Thom Lamb)

West Campus will be converted to VOIP over the next 18 months. It is currently on an older PBX switch that is not cost-effective. The conversion will begin with the Health Sciences building.

CMS Review:  (Thom Lamb)

The current CMS continues to be problematic at times. We will inevitably move to a system that is “enterprise level”  from a support perspective. This is at least a two-year project and teams will prepare an abundance of education and notifications for campus before any changes occur.

Software Lecture Capture System –   (Ginny Sconiers)

Lecture capture refers to technologies that allow an instructor to capture the audio and visual elements of their lecture, and then view this content either live or on-demand. Media Site is the lecture capture system that the university currently supports. A competitive bid was awarded with input from the colleges to Tegrity.  Tegrity is integrated with Blackboard and offers a host of convenient features for both students and faculty. It will launch as a pilot in a select number of classrooms in Bate, Rivers, Allied Health Sciences and Brewster beginning Spring 2012. Tegrity is a hosted system that went through a rigorous security assessment before being chosen.  

Student Fee for 2012-2013

Student Technology fees for ECU is proposed to increase $30.00 for 2012-2013. ECU has had the lowest student technology fee in the state for the past few years and currently has the second lowest technology fee.

Student Trends (Wendy Creasey)

Over 90% of students already own a computer and are therefore using computer labs for printing and applications that they do not have access too. IT representatives with meet with SGA to discuss how the computer lab space can be updated to best meet the needs of the student.  Plans are to consider alternative ways to provide wireless printing such as printing kiosks.

Licensing Constraints  (Wendy Creasey)

SPSS was recently purchased by IBM and without notice the licensing agreement was changed so that there could be no student or faculty home-use. IBM reps agreed to maintain the home-use agreement for the remainder of the year. However, on July 1, 2012, faculty can only have SPSS installed on an institutional computer and students will have to go through VCL.   There are other software alternatives available to students and faculty, such as JMP and SAS.

Update on Clickers (Wendy Creasey)

Distributed IT submitted a recommendation to the Deans for the university to support one student response system (clicker). Turning Point is the recommended and supported device for ECU. It can be purchased through Dowdy Student Stores who report selling 7800 clickers in the fall semester.

Smart Classroom Sub Committee: (Wendy Creasey)

Several members of the Distributed IT group agreed to work on a sub-committee to review the standards for the next smart classroom upgrade.  There have been several smart classroom requests from the colleges. The requests will be evaluated by the registrar then sent to the IRCC for approval. Once approved they will go on the list for 2012-2013.