August 2012

August 2012

ECU Faculty and Staff:  We hope your fall semester is off to a great start! We invite you to take a few minutes to catch up on the latest Learning Technology news.


In this edition:

  • A welcome from Team Blackboard
  • Classroom Technology: Important Tips
  • Tegrity: Software Lecture Capture
  • iWebFolio
  • Second Life
  • Blackboard Collaborate Pilot
  • University Multimedia Center
  • IT Security: Where are you saving important files?
  • ECU social media regulation and guidelines
  • In the News
  • Upcoming Training and Conferences

A welcome from Team Blackboard…

It’s a busy time with the start of the new semester, but not so busy that we can’t send you a few newsy items. First of all, welcome back – including a friendly welcome to our new faculty. We’re always glad to get to know new faculty. Contact any members of our Blackboard support team, Matt Long, Cindy Bowers, Allen Dennis, and ECU Blackboard for questions about tools and features in Blackboard, or if any issue comes up that you can’t resolve.

Also, we like to promote our Blackboard Blog because the Faculty Support Page has a big list of PDF instructions and mini-videos that will help you get started with tools and features in Blackboard. Are you interested in one of our Blackboard Overview training sessions? You can sign up at or contact Matt, Cindy, or Allen for a small group, departmental, or desk-side training session.

Finally, you’ve probably heard us ask many times, “Are you using Firefox as your browser?” Blackboard, like many software programs, has a preferred browser and that browser is Firefox, both for PC and Mac. It does make a big difference with the look of the interface, uploading/downloading documents, and more importantly in the grade center for faculty. So, our recommendation (and the recommendation of Blackboard, Inc.) is to use the latest version of Firefox as your browser when logging in to Blackboard. If you have any questions at all, let us know. We’re always happy to hear from you!

Even More Blackboard Resources: Joyner Library offers a New Service
Would you like to integrate more information about plagiarism, conducting library research, or evaluating resources into your Blackboard courses for students to use? Joyner Library is pleased to announce a new service where librarians can embed resources directly into your Blackboard course to assist your students in learning how to conduct library research in your discipline.  If you are interested in requesting this service, please contact Katy Kavanagh at


Classroom TechnologyA few helpful tips
ECU has over 400 technology-enhanced classrooms.  As you become familiar with the technology in the rooms you are teaching in this semester, here are a few important items to remember.

Who do I contact if I need help?
For emergency classroom assistance on east campus call Classroom Technology Support at 252-328-9830.  Be prepared to provide your name, room number, and brief description of the problem.  A technology consultant will be dispatched to your location immediately. The Classroom Technology response time goal for east campus is 10 minutes.  For assistance on the Health Sciences campus, please call MTS (Multimedia Technology Services) at 252-744-2903.  For non-emergency support, you can call the IT Help Desk at 252-328-9866 or submit an online service request at

Can I save data on the hard drives of computers in the technology-enhanced classrooms?
No. These computers are protected with Deep Freeze software, which restores the computer to a standard setting every time it is rebooted. Any data saved on the desktop or within any folders on the hard drive will be removed during this process. If you wish to save data, use your preferred method of portable storage (CD, USB storage device, etc.).  If you have additional software needs for a classroom, please submit an online service request at

You may also save data in your Piratedrive while in the classroom; this is password-protected network storage space. You must have a PirateID and Passphrase and be logged in to the INTRA domain to access Piratedrive via “My Computer.” Alternately, you can upload the data to Piratedrive by logging in to OneStop with your PirateID and Passphrase.  Visit Piratedrive Storage for more information.

Should I shut down the computer when I am finished?
No.  Please leave the computer on. These computers perform automatic maintenance functions on a nightly basis. However, if you have logged in under your PirateID and Passphrase, please remember to log off.

Where can I learn more about Classroom Technologies?
Join us for an upcoming Utilizing Classroom Technology Workshop.  This workshop is designed to help introduce you to the various technologies available to you in classrooms all across campus, as well as assist you in developing a plan for using these technologies to enhance the courses you teach in these rooms.  Not only does this include the physical equipment located in many rooms such as touch panels, digital overheads and videoconferencing, but this also includes other technologies that can be used in the classroom such as lecture capture, clickers and more.  Visit the ECU Training Calendar to reserve your seat.  We also invite you to browse our Classroom Technologies web site.


Tegrity: Software Lecture Capture
We are pleased to share that the Spring 2012 Tegrity pilot was a success!  Now, with the initial phase complete, we are inviting you to join the second phase of the pilot and learn how to incorporate this exciting technology tool into your courses.   Tegrity is available in a number of our classrooms and as a recording solution for your desktop.

So, what is Tegrity?
Tegrity is a software lecture capture system that allows you to record your desktop activity, audio, and web-cam video, (which is optional if you’re camera shy).  Tegrity is integrated with Blackboard and provides a user friendly uploading and sharing process.  You simply record your computer’s desktop activity from any location, whether it’s your classroom, office, or home and make the recording available to your students through Blackboard.  You also have the option of recording a live lecture that can be broadcast over the web using Tegrity’s webcasting feature.  You can open your class with a video introduction, narrate assignment instructions, address those frequently asked questions, or even record a test review or guest lecture!  Students easily access recordings because they are located along with their other course content in Blackboard.  Follow this link to view some examples of how other instructors are using Tegrity: 

Here is a list of the Tegrity Classrooms on campus:
– AHS 2330 – AHS 2350 – AHS 2425 – AHS 3350
– Bate 3006 – Bate 3008 – Bate 3009 – Bate 3010 – Bate 3012 – Bate 3014
– Brewster B102
– Joyner East 202 – Joyner East 212 – Joyner East 214
– Rawl 105
– Rivers 102 – Rivers 269 – Rivers 271

Interested in Tegrity?  Contact us at to join this next phase of the pilot and we’ll provide you with all of the information and training that you need to get started.


iWebfolio is an advanced electronic portfolio management system that helps individuals and institutions archive, organize, reflect and present information contained in documents, graphics, presentations, web projects, audio and video, or any other digital media.

Colleges, programs, and departments currently using iWebFolio include:

  • College of Nursing
  • Honors College
  • English Department
  • Department of Engineering
  • Substance Abuse and Clinical Counseling Program

Additional information can be found at and


Second Life
Second Life (SL) is an online virtual world where instructors can communicate and collaborate with students as well as with world-wide educators. Simulations in SL can embed interaction into coursework, groups can work in real-time together at their convenience, and students are able to learn from others by viewing their actions and their content.  At ECU, Second Life has been used for education (business technology), project management, interior design, nursing, business, hospitality management, sociology, psychology, social work, computer technology, and in many more areas. Would you like to create your avatar today and begin your Second Life journey?  Contact Sharon Collins (


Multimedia Center
You may not be aware that ITCS has more than technology tools and collaborative platforms available to ECU faculty. We’re proud of our University Multimedia Center (UMC), which is a faculty support center that promotes the use of instructional technology and enhances the technology-rich learning environment. The UMC provides assistance to faculty to support the planning, design and development of high quality multimedia components to enhance student learning. One of our goals is to cultivate instructional excellence in traditional, online, and hybrid environments. We love a creative challenge and we encourage innovative projects that serve distance education (DE), and projects that are consistent with department and college initiatives, have wide applicability, and are sustainable over time.

How can we help you?  To initiate a project, submit a proposal at: or contact Laurie Godwin (


IT SecurityWhere are you saving important files?
The Piratedrive is a virtual file folder that resides on the ECU network for electronic file storage. Every faculty, staff, and student has a “personal” folder, and departments have the option to create “departmental” folders that can be shared among multiple users.  The Piratedrive has many uses and advantages, and is the better alternative to storing files in the cloud.  The cloud is the provisioning of IT resources over the Internet, as opposed to hosting and operating those resources locally on an organization’s network.  There are legal, security and compliance risks associated with placing university data in the cloud.  For more information about Piratedrive, visit Piratedrive Storage.  For more information about the cloud, visit Cloud Computing – Important Considerations.

Securing Student Data: Downloading from the Blackboard Grade Center

  • Activity: Downloading and saving Blackboard Grade Center to unencrypted devices
  • Issue: Student (Course) Gradebook is downloaded from Blackboard onto desktops, laptops, personal home computers, and other unencrypted devices. A lost or compromised device could result in unauthorized release of student records.

Solution: Users should change the default location when downloading the gradebook to Excel or other formats.  Select Save Target As or Save As and change the location to your personal or departmental Piratedrive.  Visit the Data Encryption page in the ITCS Service Catalog for encryption software and flash drive recommendations.  To further minimize the potential release of student records, delete downloaded gradebook content once the information is no longer needed.


ECU Social Media Regulation and Guidelines
 While all ECU employees are welcome to participate in social media, we encourage everyone who participates in and contributes to online commentary to understand and follow ECU’s social media guidelines (pdf) and the university’s social media regulation (html).


In the News:


ECU Training Calendar

The September calendar is full of learning technologies training from Blackboard to Tegrity to Yammer – we’ve got something for everyone!

View all learning technologies training sessions at


Upcoming Conferences

EDUCAUSE 2012 Annual Conference
November 6 – 9, 2012  /  Denver, Colorado and Online
The EDUCAUSE Annual Conference is the premiere gathering for higher education IT professionals.  It provides content and exploration of today’s toughest technology issues facing campuses around the world.
Conference Web site:

UNC Cause 2012 Conference
December 4 – 6, 2012  /  Durham, North Carolina
UNC Cause is an annual conference designed to encourage collaboration among Information Technology organizations in universities that serve students in North Carolina.  The theme of this year’s conference is “Building On Knowledge”.
Conference Web site:

© 2012 ITCS at East Carolina University. ECU Learning Technologies Digest is published by Information Technology and Computing Services.

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Illegally downloading copyrighted music, movies, and other protected material via file-sharing programs can cost you your network access. You may even be subject to civil and criminal penalties ranging from $750 to $200,000 and up to 10 years of imprisonment. University employees who violate university computer-use policies will be subject to disciplinary action up to and including dismissal. Student violations are misconduct under the applicable student disciplinary code. Sanctions may include revocation of access privileges in addition to other sanctions available under the regular disciplinary procedures.

Visit for more information. Follow ECU’s Student Code of Conductcomputing-use policiescopyright policies, and federal copyright laws. University Attorney Statement on Copyright: