Getting Started, Blackboard App, Turning License and More

New to ECU? 

Welcome and we invite you to visit Getting Started on the ITCS website to learn about technology services and resources for faculty, staff, and students.

Blackboard Top 4 and New Instructor App

The Top 4 Most Commonly Asked Questions from Faculty:

  1. How do I make my course available to students?
    Control Panel > Customization > Properties > Set Availability > Yes
  2. How do I log into Blackboard? I get a message that my username or password is incorrect. Please submit a Service Request for assistance.
  3. How do I copy my course from one semester to the next? Go here.
  4. How do I merge (or collapse) two or more course sections? Go here.

New Instructor App

Check out the new Blackboard Instructor mobile app.  Using Blackboard Instructor you can preview content and assessments, create and reply to discussion forums, create and send announcements.  Visit the Quick Start for Blackboard Instructor to learn more.

For more information on ECU’s Learning Management System, please visit Blackboard. If you have questions, please Contact the IT Help Desk at 252.328.9866 | 800.340.7081 or Submit a Service Request.

To search for Blackboard training sessions, please log into ECU’s Cornerstone Portal for training. If you do not see what you need, please contact one of us for a desk-side or small group departmental training session.

Classroom Technology

Frequently Asked Classroom Technology Questions

  1. Who do I contact if I need technology assistance in a classroom?
  2. What equipment is available in my classroom?

Answers and More…

If you need help or have questions, please call Classroom Technology 252.328.9830 or submit a Service Request at

Campus Licensing for the Turning Technologies Audience Response System

ECU will begin providing all students with Turning Technologies account licenses, at no additional cost, beginning this fall.  Visit Campus Licensing for Turning Technologies: Ready for Start of the Fall Semester to learn about Turning features and how students can obtain their license.

Semester Start up for SabaMeeting

If you plan to use SabaMeeting this semester, be sure that you have the latest version of SabaMeeting installed on your computer. You can download and install SabaMeeting from the ECU SabaMeeting login page at:

To request to have your class loaded into SabaMeeting so you can enroll the entire class into your events all at once, please fill out the course request form. To access the form, simply navigate to the SabaMeeting Resource Center at: and click on “Course Request”.

If you are new to SabaMeeting, or even if you just need a refresher, we would encourage you to watch the “Quick Start” video under “Faculty Resources” on the SabaMeeting Resource Center website.

The Online Instructional Tools Guide

ITCS supports a suite of learning platforms to meet your course management, communication, and collaboration needs. We recommend that you work with the university to review products, pursue contracts, and confirm that tools are ADA compliant. If you have determined that there is not an ECU hosted solution to meet your course needs, please visit the Online Instructional Tools Guide. The Online Instructional Tools Guide contains the requirements for two scenarios: (1) when you ask students to upload course content into a non-ECU hosted system, and (2) when you place student data in the cloud.