As the semester begins, ITCS reminds the campus community to avoid mobile phone and email scams, hoaxes and phishing schemes circulating on the Internet. NEVER provide your passphrase or other personally identifiable information* in response to these bogus inquiries.
Although the IronPort spam filter blocks most scam messages from reaching your email, you may receive an occasional hoax email or a fake text message.
A few recent examples include emails from:
- East Carolina University
- Service Helpdesk
- ECU IT
- ECU Helpdesk
- Web Master
- Any financial institution
If you do receive a phishing message, here’s what to do:
- NEVER provide personal or sensitive information* in response to any unsolicited email or text message
- DO NOT open unsolicited email attachments no matter how realistic or enticing the message. You must remain vigilant in not responding to an email or phone hoax or scam
- NEVER deposit a check sent to you as a result of an email or phone message. Just delete it!
If you receive a message and feel unsure about what to do, contact the IT Help Desk – 252.328.9866/1.800.340.7081.
ITCS will always post legitimate announcements at http://help.ecu.edu. Users can go there to verify the authenticity of an IT-related announcement.
If you have provided personal or sensitive information* in response to an email scam and don’t know what to do, please contact ECU’s IT Help Desk at 328.9866/1.800.340.7081 or http://help.ecu.edu. If you believe you have fallen victim to a criminal scam, please contact the ECU Police Department or your local law enforcement office.
Visit the IT Security website, www.ecu.edu/itsecurity for examples of e-mail scams and additional information on avoiding them.