| Don’t fall for phishing scams! |
| What is phishing? Phishing is “attempting to acquire information (and sometimes, indirectly, money) such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication.” (from Wikipedia)Tips to remember: While ITCS does a good job at catching most malicious e-mail messages before they are delivered, some do get through, so we count on our users to be aware of the following tips to avoid being a victim:1. NEVER reveal your passphrase to anyone. 2. Legitimate businesses—including ECU, banks, the IRS—will NEVER request personal information through an e-mail message. 3. If an e-mail asks for personal information, DELETE it. 4. If you’re unsure about an e-mail, call the business using the phone number on the back of the bill, statement or credit card—not any phone number listed in the e-mail. 5. E-mail alerts from ECU will always originate from ITCS Notifications and will be listed on the ITCS Help Desk home page. 6. If you have provided account information, change your password immediately at http://pirateid.ecu.edu. 7. Use antivirus and antispyware software as well as a firewall and update them regularly. As an ECU employee or student, you may download Symantec SAV software for your home computer for free from ECU OneStop. 8. Keep your operating system and other software up to date with the latest security patches and updates. If you think you may have been a victim of phishing or if your e-mail suddenly doesn’t work, call the ECU IT Help Desk at 252.328.9866 or toll free at 1.800.340.7081. How can you report a spam or phishing e-mail?
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| New ECU social media regulation and guidelinesWhile all ECU employees are welcome to participate in social media, we encourage everyone who participates in and contributes to online commentary to understand and follow ECU’s social media guidelines (pdf) and the university’s social media regulation (html). |
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| ECU data storage options |
| Nothing is more convenient than an online storage area to save files that are accessible anytime, anywhere.ITCS offers three options for online file storage. Piratedrive and Privateer are available to ECU users for online storage and collaboration with other ECU users; ECU Outsideis an File Transfer Protocol (FTP) server intended for collaboration with non-ECU users.All activities using any of these options must conform to the ECU Academic Computer Use Policy and the University Student and Employee Computer Use Policy.
**Read these security considerations when storing ECU information.** More information: https://www.ecu.edu/cs-itcs/networkStorage/index.cfm |
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| Affordable plans for subscribing to Adobe Creative Suite |
| Subscription editions of Adobe Creative Suite software are just like regular Creative Suite products — they are installed on your computer and provide all the same features and functionality. Choose a one-year plan for lower payments or a flexible month-to-month plan you can stop and restart as needed. Either way, you’ll have ongoing access to the latest version of your software at no extra charge as long as your subscription remains active.More information: http://www.adobe.com/products/creativesuite/cssubscription.htmlView UNC Adobe Pricing through CIA: http://www.ciacentral.com/ncadobe/interact3.htm |
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| Upcoming Training and Events |
| Check out our IT training schedule |
| From Blackboard to Yammer to Centra- we’ve got something for everyone!View all ITCS training at http://training.ecu.edu. |
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| Upcoming conferences |
| NMC Summer Conference 2012 June 12 – 15, 2012 / Boston, Massachusetts hosted by Massachusetts Institute of TechnologyThe NMC Summer Conference attracts an audience of hundreds of highly skilled professionals interested in the integration of emerging technologies into teaching, learning, and creative inquiry.Web site: http://www.nmc.org/events/summer-conference-2012-mit EDUCAUSE 2012 Annual Conference The EDUCAUSE Annual Conference is the premiere gathering for higher education IT professionals. It provides content and exploration of today’s toughest technology issues facing campuses around the world. |
June 25, 2012
May 7, 2012
May 2012 – Technology Digest
Lync 2010 Launches for Faculty and Staff May 7
Now that our communications tools – email, voicemail and instant message – are conveniently integrated for ECU users, it’s time to introduce the successor to MS Communicator: Lync 2010.
With all the messaging and conferencing features of its predecessor, Communicator 2007, Lync’s social media-like interface adds a few snazzy, updated options to boot!
ECU faculty and staff will be able to
• Send an instant message
• Forward documents through an IM
• Determine a colleague’s presence (available, away, busy, do not disturb, etc.)
• Request an impromptu online meeting through the Meet Now command
• Schedule an online video or audio meeting through Outlook
• Invite non-ECU users for a chat or to a meeting
• Share a desktop, a program or a PowerPoint presentation
• Brainstorm on the whiteboard
• Record a meeting
• Available for both Mac and Windows
Visit the Lync 2010 website for an introduction video and quick-start guides.
Default Passphrase Passé
Effective May 7, Self-Activation System Goes Live
New faculty, staff and students hired or admitted after May 7, 2012, will activate their Pirate ID and create a unique passphrase through the updated Passphrase Maintenance system. This process allows for improved security and quicker, easier access to ECU’s online systems.
The Default Passphrase is a Thing of the Past
The previous system, which included multiple mailings and a default passphrase, will no longer be used. New pirates will receive one communication with both their PirateID username and ECU ID number. Once received, new users log in to the Passphrase Maintenance system and follow the step-by-step screens to activate their PirateID account, create a unique passphrase and set up their authentication questions in one, easy session.
Once activated, users will be able to check their ECU e-mail and access OneStop, Blackboad and other online systems. They will also access this same system to update their passphrase (still every 90 days) or if their account is locked.
Those users who need help need only call the IT Help Desk at 252.328.9866/1.800.340.7081. For more information and to see the step-by-step process, visit the PirateID website.
Are You a CommonSpot Author in Need of Resources?
CommonSpot is the Web content management system (WCMS) used to maintain official ECU Web pates. If you or a student requires access to edit your department’s pages, follow these steps and then visit the resources below for just-in-time training, tips, tricks and page examples.
Access
1. Navigate to http://training.ecu.edu and register for the CommonSpot Beginning Training class
2. Attend the training to learn how to log in, create pages and templates and add content
3. Log in to the IT Help Desk, http://ithelp.ecu.edu, and complete the “CommonSpot Website (Departmental)” form located in the lower left of the screen. Students will need to have their supervisor request their access
4. Check your access and contact the IT Help Desk (252.328.9866) with problems
Resources
Once you have access to the CommonSpot server, see these resources for further help.
1. CommonSpot Blog. Find posts on custom elements and how-to articles
2. ITCS Web Publishing Website. Read accessibility guidelines, Web policies and more
3. CommonSpot User Yammer Group. Like Twitter, Yammer is a microblogging site for users to post comments, questions and find out the latest CS news
4. 960 Theme Gallery. See examples of the ten new themes
5 960 Image Gallery. ECU related images sized at 960 pixels wide
One-on-one training. Contact Belinda Perkinson, 252.328.9190
Wait a Sec…You Want to Store ECU Information Where…?
Consider the security of your information before deciding where to store it
Nothing is more convenient than an online storage area to save and share information accessible to whomever you choose anytime, anywhere. Services such as DropBox, Google Apps, iCloud, etc. offer convenience—especially when you travel or collaborate with colleagues. Many of those services are often “free” or very low cost. But the fact that your information is now in someone else’s hands has all sorts of implications, not all of them to your advantage, when there is no contract or agreement between the university and the service provider offering the service.
Before deciding where to store your information, it is essential to consider the following:
If you accept an online Click-to-Agree to store ECU’s information, you are entering into a contractual agreement with that service provider. When you agree to the terms and conditions of that service provider, they may not meet the requirements or comply with the terms and conditions of the university. Per ECU regulation, “Delegation of Authority to Sign Contracts” http://www.ecu.edu/PRR/01/10/01 , only those individuals with delegated authority can enter into contractual agreement on behalf of the university.
• Once you agree to the terms and conditions of the agreement, you may no longer “own” your information.
• Hosted services may introduce security risks that compromise the confidentially, integrity and availability of your information, make it publically available (advertently or inadvertently), and/or place the university at risk.
• Sensitive or confidential information (patient, student, credit card, Personally Identifiable Confidential Information) must never be stored external to ECU without appropriate university approval and information security assessment.
• The university cannot protect the privacy and security of your information stored with these service providers, as it has no control over what occurs with them.
• These service providers may place ECU information outside the U.S. under foreign jurisdiction.
• You may not be informed if a subpoena or search warrant is served on the service provider to obtain additional information about you.
• There may be no legal recourse against the service provider in the event of security breach, loss of information or other problems.
• Companies change hands, go out of business, and change privacy policies which may not be in your best interest.
Privacy, Security and Availability—No Worries with ECU Storage
ECU protects the privacy of your information when you choose to store your information using Piratedrive, Privateer or ECU Outside.
Following state, federal and university regulations and policies, your information is protected using checkpoint snapshots, encryption, data replication and backups.
For more information on using the ECU “cloud,” visit the Network Storage website or request a storage consult @ 328-9866.
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