Happy 2016, Pirates!

Technology services and resources for students

Whether you need to create a Web site, store course files in a secure location, learn more about Microsoft Word or Excel to complete a project, or search for a campus computer lab in which to work – ITCS is here for you!

Please take a few moments to review these valuable technology services and resources!

PIRATE TECHS Student Computing Support Center

Pirate Techs (formerly ACE) is where currently enrolled East Carolina University students can go for FREE, walk-in technology assistance.More information can be found at www.ecu.edu/piratetechs.

FREE Windows Operating System download

Enrolled students are eligible for a FREE Windows operating system download through the Kivuto Web store. Log in to the Kivuto Solutions Web store and choose from one of three products: Windows 7, Windows 8.1, and Windows 10. This full license is yours to keep, even after graduation!

The Kivuto OS download is an ISO files which must first be saved to DVD and then installed on your computer. Need help? Visit the Pirate Techs office on your campus or call the IT Help Desk at 252.328.9866 | 800.340.7081.

DVD media can also be ordered during initial download (student pays shipping). Orders are accessible (available for download) for 31 days past the original order date. Students can also pay a $4.95 Extended Access Guarantee to keep the order open for 24 months.
NOTE: Orders older than 31 days are archived. To re-open an archived order for another 60 days is an $11.95 charge to the student.

ECU Mobile App  ̶̶̶  ECU in the palm of your hand

ECU Mobile helps you stay connected to East Carolina University from wherever you are, on or off campus. Use ECU Mobile to find anyone in the campus directory and get in touch instantly, stay-in-the-loop with the latest campus news, check grades, courses, and Hold Tags.

Download available from the iTunes Store and Android Market on Google Play.

IT AccessibilityECU is committed to providing accessible technology and educational resources for the university community.

For information about accessible learning platforms, visit www.ecu.edu/itcs/help/accessibility.

Information about assistive technologies at ECU is found on the Department of Disability Support Services Web site: www.ecu.edu/cs-admin/accessibility/ATatECU.cfm.

Print Management System for students
An annual print allowance—designated from student technology fees—is attached to each enrolled student’s PirateID and distributed as follows:

$10 – fall semester

$10 – spring semester

$2.50 – SSI and/or 11-week

$2.50 – SSII and/or 11-week

This equates to 1,250 b/w copies ($0.02 per sheet), 250 color copies ($0.10 per sheet) and $0.10 per square foot for specialty printing.

If a student uses all the ECU print allotment, personal funds can be added using a debit or credit card at pirateprint.ecu.edu.

Any leftover print balances from fall roll over to spring semester with any spring balance rolling over to summer. All unused ECU allotment is lost each fall when accounts are reset.

Personal funds are available in the account until 1) they are used, or 2) the student leaves ECU. However, once a student is no longer at ECU, any remaining balance is lost, including personal funds, with no refund to the student. Cash options for printing in computer labs is not available.

If you have questions, please contact the IT Help Desk at 328.9866 or helpdesk@ecu.edu. More information, including an FAQ, can be found at the Pirate Print Web site.

NOTE: ECU employees can no longer print in computer labs but do have access to the printers in both Laupus and Joyner libraries. Fees are as follows:

Laupus Library Print Fees

cash/debit/credit ($5 card minimum)

Joyner Library Print Fees

cash/debit/credit (no minimum)

black/white: $0.02 per page black/white: $0.02 per page
color: $0.10 per page color: $0.10 per page
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OneStop Retires and Pirate Port Emerges

After much brainstorming, deliberation and careful curation, ITCS is now ready for the full transition to Pirate Port, ECU’s successor for the OneStop web portal.

Both sites have been open for some time with students, faculty and staff providing feedback on usability and layout.

And now, effective January 2016, OneStop officially retires and Pirate Port becomes the exclusive gateway for all the administrative and business tools you now use in OneStop.

If you’ve not done so already, log in to pirateport.ecu.edu with your PirateID and passphrase. Want more of an introduction? See this super short introduction that outlines new features:

Pirate Port Introduction (2:18)

Click the Tools button to access all the ECU tools for which you have access.

Over the next two months, ITCS will finalize the transition of all tools to Pirate Port. In the meantime, you can work from either interface until January 2016, when OneStop will no longer be available.

For more information, visit the Pirate Port website. Have feedback? Contact Zach Loch, Director of Enterprise Information Systems, lochz@ecu.edu.