Need to Request a Guest Network Account or Software/Hardware Assessment? Here’s What You Need to Know

Request a Guest Network Account

ITCS has updated the process to request a wireless guest account.  Within a few minutes, you can create the guest account and have the user online.

Here’s how…

First, know that ALL guests must have a faculty or staff sponsor who creates or approves the guest account that can be active for up to five days.

Also, the required information to create this account includes the guest’s  1) first name, 2) last name, 3) email address and 4) mobile phone number.

Request a Guest Account

See these online instructions

To request a guest network account, simply log in to the Sponsor portal at https://sponsor.ecu.edu.  Choose the “One Day” or “Five Day” option and complete the Guest Information and Access Information forms.  When you click the Create button, the account information, including the username and passphrase, is generated.  Click the Notify button to email or text these credentials to the guest.

Approve a Guest Account

Guests can request their own 3-day network account.  You are notified by email that the request is pending.  Just log in to the Sponsor portal, access the Pending Account tab and approve the request.  You will again have the option to email or text the credentials to the guest.

Conferences and Events

Often, a department sponsors an event where invited guests will need network access.  If you would like assistance with creating these accounts, please contact the IT Help Desk at 252.328.9866 one week in advance.

Want to know more? We’ve posted short web instructions and more-detailed pdf documents for requesting, approving and logging in to the network as a guest.  Visit www.ecu.edu/itcs/connect/networkGuest.cfm to learn more.

Assessments Ensure Compatibility, Compliance and Security

ITCS evaluates new and existing technology for colleges and departments to ensure compatibility with ECU’s platforms and infrastructure (network, application and environmental controls) and to identify any potential security threats to the university.

This assessment also includes verification of legal compliance regarding HIPAA, FERPA, ADA, SSN/PII, PCI and other sensitive data types.

Please request an assessment before purchasing any software. To get started, submit this service request: https://ecu.teamdynamix.com/TDClient/Requests/ServiceDet?ID=11812.

For more information concerning storage of sensitive data on campus, please refer to the following guide: http://www.ecu.edu/cs-itcs/itsecurity/sensitiveStorage.cfm

Have questions? Please contact the Central Project Office: cpo@ecu.edu

Piratemail Updating Over the Summer – Beginning with the Login

http://piratemail.ecu.edu
Beginning this Sunday, May 22, the Piratemail login gets an updated look:

This is just the first of several updates as we migrate from Exchange 2010 to Exchange 2013 with most enhancements improving the servers’ backend performance.

Users will notice that, during the migration, they won’t be able to double-click an archived (vaulted) message to access it. However, they can still click the View the original item link within the vaulted message (see screenshot, below). This only affects accessing vaulted emails from the Outlook Web App (Piratemail) during this upgrade, and the process for opening archived emails through Outlook during this time remains the same.

We’ll announce when other new features launch through this migration. Stay tuned!