May 2012 – Technology Digest

Lync 2010 Launches for Faculty and Staff May 7

Now that our communications tools – email, voicemail and instant message – are conveniently integrated for ECU users, it’s time to introduce the successor to MS Communicator:  Lync 2010.

With all the messaging and conferencing features of its predecessor, Communicator 2007, Lync’s social media-like interface adds a few snazzy, updated options to boot!

ECU faculty and staff will be able to

• Send an instant message
• Forward documents through an IM
• Determine a colleague’s presence (available, away, busy, do not disturb, etc.)
• Request an impromptu online meeting through the Meet Now command
• Schedule an online video or audio meeting through Outlook
• Invite non-ECU users for a chat or to a meeting
• Share a desktop, a program or a PowerPoint presentation
• Brainstorm on the whiteboard
• Record a meeting
• Available for both Mac and Windows

Visit the Lync 2010 website for an introduction video and quick-start guides.

Default Passphrase Passé

Effective May 7, Self-Activation System Goes Live

New faculty, staff and students hired or admitted after May 7, 2012, will activate their Pirate ID and create a unique passphrase through the updated Passphrase Maintenance system.  This process allows for improved security and quicker, easier access to ECU’s online systems. 

The Default Passphrase is a Thing of the Past

The previous system, which included multiple mailings and a default passphrase, will no longer be used.  New pirates will receive one communication with both their PirateID username and ECU ID number.  Once received, new users log in to the Passphrase Maintenance system and follow the step-by-step screens to activate their PirateID account, create a unique passphrase and set up their authentication questions in one, easy session. 

Once activated, users will be able to check their ECU e-mail and access OneStop, Blackboad and other online systems.  They will also access this same system to update their passphrase (still every 90 days) or if their account is locked.

Those users who need help need only call the IT Help Desk at 252.328.9866/1.800.340.7081.  For more information and to see the step-by-step process, visit the PirateID website.

Are You a CommonSpot Author in Need of Resources?

CommonSpot is the Web content management system (WCMS) used to maintain official ECU Web pates.  If you or a student requires access to edit your department’s pages, follow these steps and then visit the resources below for just-in-time training, tips, tricks and page examples.


1. Navigate to and register for the CommonSpot Beginning Training class

2. Attend the training to learn how to log in, create pages and templates and add content

3. Log in to the IT Help Desk,, and complete the “CommonSpot Website (Departmental)” form located in the lower left of the screen. Students will need to have their supervisor request their access

4. Check your access and contact the IT Help Desk (252.328.9866) with problems


Once you have access to the CommonSpot server, see these resources for further help.

1. CommonSpot Blog.  Find posts on custom elements and how-to articles

2. ITCS Web Publishing Website.  Read accessibility guidelines, Web policies and more

3. CommonSpot User Yammer Group.  Like Twitter, Yammer is a microblogging site for users to post comments, questions and find out the latest CS news

4. 960 Theme Gallery.  See examples of the ten new themes

5 960 Image Gallery.  ECU related images sized at 960 pixels wide

One-on-one training.  Contact Belinda Perkinson, 252.328.9190

Wait a Sec…You Want to Store ECU Information Where…?
Consider the security of your information before deciding where to store it

Nothing is more convenient than an online storage area to save and share information accessible to whomever you choose anytime, anywhere.  Services such as DropBox, Google Apps, iCloud, etc. offer convenience—especially when you travel or collaborate with colleagues.  Many of those services are often “free” or very low cost.  But the fact that your information is now in someone else’s hands has all sorts of implications, not all of them to your advantage, when there is no contract or agreement between the university and the service provider offering the service.

Before deciding where to store your information, it is essential to consider the following:

If you accept an online Click-to-Agree to store ECU’s information, you are entering into a contractual agreement with that service provider. When you agree to the terms and conditions of that service provider, they may not meet the requirements or comply with the terms and conditions of the university.  Per ECU regulation, “Delegation of Authority to Sign Contracts” , only those individuals with delegated authority can enter into contractual agreement on behalf of the university.  

• Once you agree to the terms and conditions of the agreement, you may no longer “own” your information.
• Hosted services may introduce security risks that compromise the confidentially, integrity and availability of your information, make it publically available (advertently or inadvertently), and/or place the university at risk.
• Sensitive or confidential information (patient, student, credit card, Personally Identifiable Confidential  Information) must never be stored external to ECU without appropriate university approval and information security assessment.
• The university cannot protect the privacy and security of your information stored with these service providers, as it has no control over what occurs with them.
• These service providers may place ECU information outside the U.S. under foreign jurisdiction.
• You may not be informed if a subpoena or search warrant is served on the service provider to obtain additional information about you.
• There may be no legal recourse against the service provider in the event of security breach, loss of information or other problems.
• Companies change hands, go out of business, and change privacy policies which may not be in your best interest.

Privacy, Security and Availability—No Worries with ECU Storage

ECU protects the privacy of your information when you choose to store your information using Piratedrive, Privateer or ECU Outside.

Following state, federal and university regulations and policies, your information is protected using checkpoint snapshots, encryption, data replication and backups.

For more information on using the ECU “cloud,” visit the Network Storage website or request a storage consult @ 328-9866.