Don’t fall for phishing scams!

What is phishing?Phishing is “attempting to acquire information (and sometimes, indirectly, money) such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication.” (from Wikipedia)Tips to remember:
While ITCS does a good job at catching most malicious e-mail messages before they are delivered, some do get through, so we count on our users to be aware of the following tips to avoid being a victim:

1.  NEVER reveal your passphrase to anyone.

2.  Legitimate businesses—including ECU, banks, the IRS—will NEVER request personal information through an e-mail message.

3.  If an e-mail asks for personal information, DELETE it.

4.  If you’re unsure about an e-mail, call the business using the phone number on the back of the bill, statement or credit card—not any phone number listed in the e-mail.

5.  E-mail alerts from ECU will always originate from ITCS Notifications and will be listed on the ITCS Help Desk home page.

6.  If you have provided account information, change your password immediately at

7.  Use antivirus and antispyware software as well as a firewall and update them regularly. As an ECU employee or student, you may download Symantec SAV software for your home computer for free from ECU OneStop.

8.  Keep your operating system and other software up to date with the latest security patches and updates.

If you think you may have been a victim of phishing or if your e-mail suddenly doesn’t work, call the ECU IT Help Desk at 252.328.9866 or toll free at 1.800.340.7081.

How can you report a spam or phishing e-mail?

  1. Create a new e-mail.
  2. Drag the spam or phishing message into the new e-mail message you just created.
  3. Address the new e-mail message to either the SPAM REPORT* or PHISHING REPORT* address found in the ECU Exchange directory.

New ECU social media regulation and guidelines

While all ECU employees are welcome to participate in social media, we encourage everyone who participates in and contributes to online commentary to understand and follow ECU’s social media guidelines (pdf) and the university’s social media regulation (html).

ECU data storage options

Nothing is more convenient than an online storage area to save files that are accessible anytime, anywhere. ITCS offers three options for online file storage. Piratedrive and Privateer are available to ECU users for online storage and collaboration with other ECU users; ECU Outsideis an File Transfer Protocol (FTP) server intended for collaboration with non-ECU users. All activities using any of these options must conform to the ECU Academic Computer Use Policy and the University Student and Employee Computer Use Policy.

**Read these security considerations when storing ECU information.

**More information:

Affordable plans for subscribing to Adobe Creative Suite

Subscription editions of Adobe Creative Suite software are just like regular Creative Suite products — they are installed on your computer and provide all the same features and functionality. Choose a one-year plan for lower payments or a flexible month-to-month plan you can stop and restart as needed. Either way, you’ll have ongoing access to the latest version of your software at no extra charge as long as your subscription remains active.

More information:

View UNC Adobe Pricing through CIA:

Check out our IT training schedule

From Blackboard to Yammer to Centra- we’ve got something for everyone!View all ITCS training at

NMC Summer Conference 2012

June 12 – 15, 2012  /  Boston, Massachusetts hosted by Massachusetts Institute of Technology

The NMC Summer Conference attracts an audience of hundreds of highly skilled professionals interested in the integration of emerging technologies into teaching, learning, and creative inquiry.Web site:

EDUCAUSE 2012 Annual Conference

November 6 – 9, 2012  /  Denver, Colorado and Online

The EDUCAUSE Annual Conference is the premiere gathering for higher education IT professionals. It provides content and exploration of today’s toughest technology issues facing campuses around the world.Web site:

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