New ITCS Website Offers User-Centered Interface

So, what do you need to do today? Finding the IT information you need is easier than ever using our new interactive website.

Category-based navigation, help resources on every page, ITCS-specific search and trending topics make our new site more useful, more powerful…more purposeful.

Visit us at or take a look at our introductory video (02:22) or match a numbered item in the list below to the screen shot.


The first thing to explore on the home page is the category section. Click a category icon and jump to a list of items for that subject. Click an item to see the specific information for an individual service. And don’t forget to try the Getting Started category and the A-Z list of all services.


From the A-Z list, filter services by IT policies, pages, training and online tutorials to narrow your options to exactly the information you need.


Type a term into the search box to locate related information only within the ITCS website rather than the entire ECU website.

Trending Searches3

Check this home page list of recently-searched topics—you may find your answer here as well.


At the bottom of every page is a “sticky menu” with support options. Scroll up or down, and the menu is always available if you need to call the Help Desk, chat with a technician or find a support service.


Need to quickly find the Cornerstone login? Click the Logins tab to find the top 20 logins for ECU.


See the latest tools and project launches from ITCS, complete with videos!

Interface10-15While our former site served us well, it is important that we deliver the best user experience, bringing more intuitive navigation and a more simplified way to discover the products and services most useful to you.

Purposeful. No confusion, just a clean, lean look that gets you from here to there in record time.

October is National Cyber Security Awareness Month

When you start college, you’re taking on new responsibilities, making your own decisions and becoming part of the campus community.

This includes your online life as well.  There is an important role you play in ECU’s cyber security efforts that combines these elements of responsibility, decision-making and community.

When you log on to the campus network (or any network), your actions impact not only your devices and online persona but every other user who logs on as well.

By combining up-to-date security tools with good judgment, you and your college community are much less likely to encounter a security violation, loss of data or system problems.

How Can You Help?

During October, stay tuned for weekly tips you can implement easily and immediately to become a more secure ECU network citizen. 2015’s focus includes:

Keeping a Clean


·   Keep security software current

·   Automate software updates

·   Protect all devices that connect to the Internet

·   Plug/ scan USBs and other external devices

Protecting Personal


·   Secure your accounts

·   Make passwords long and strong

·   Practice unique account/unique password

·   Own your online presence

Connecting with Care

·   When in doubt, throw it out

·   Get savvy about WiFi hotspots

·   Protect your $$

Being Web Wise

·   Stay current with online safety

·   Think before you act

·   Back it up

Becoming a Good Online


·   Safer for me, more secure for all

·   Practice the golden rule for social media

·   Help authorities fight cyber crime