April 2018 Technology News – Students

All Aboard to ECU’s eduroam Wireless Service – Easier than ever for faculty, staff and students to connect

Eduroam is a secure, world-wide roaming access service and ECU’s primary wireless network. Once enrolled, you have an automatic internet connection wherever eduroam is available – including many UNC campuses. See this US map for current participating institutions.

Onboarding is an easy process, just install a certificate to your mobile device and authenticate with your PirateID and passphase. Access is good for four years.
Choose your most convenient process below to onboard. See these step-by-step instructions with screen shots of each operating system for more details.

Pre-Enroll Off Campus

It often saves time to install the eduroam device certificate before coming to campus. All you need is internet access and an active (registered) PirateID.

  1. From the device, open a browser and navigate to “onboard.ecu.edu.”
  2. Click the “Begin Onboarding Process” icon.
  3. The “ECU Network Configuration Utility opens.” Click “JoinNow.”
  4. Follow the prompts to install the certificate.
  5. Authenticate again with your PirateID and passphrase, if prompted.
  6. Install the certificate on each mobile device you wish to onboard.
  7. When you arrive on campus, join the eduroam network.

Enroll On Campus

Method 1. Your PirateID must be active.

  1. From the wireless settings of your device, choose the eduroam network.
  2. Authenticate (sign in) using your PirateID and passphrase.
  3. Open a web browser and navigate to www.ecu.edu.
  4. The “Network Configuration Utility” page opens. Click “JoinNow.”
  5. Follow the prompts to install the certificate.
  6. Authenticate again with your PirateID and passphrase, if prompted.
  7. Install the certificate on each mobile device you wish to onboard.

Method 2. Join through your cell service using the instructions for pre-enrollment.

Need help?

All users can call the IT Help Desk at 252.328.9866 or 800.340.7081.

For one-on-one personal help, students can stop by the nearest Pirate Techs office

Reminders for Graduates – Email, ECU file and software housekeeping

With all the excitement of completed exams and the thrill of graduation, it’s easy to forget about your ECU email, stored files and software. Here’s how to smoothly transition to your next life with these reminders.

ECU student email automatically transitions to the alumni system

Your ECU email address automatically changes to xxxx@ecualumni.ecu.edu and all items in your student account migrate to the alumni inbox. While you can no longer send messages from the old student account, any email sent to the xxxx@students.ecu.edu is forwarded to the new alumni account. The login for the alumni account is the last PirateID and passphrase used as an enrolled student. You will be notified before the transition and must manually update mobile email accounts.

Your OneDrive cloud storage and any documents stored there will also migrate. However, any Office 2016 downloads on your computer will cease to function after graduation. Online Office apps will still be available through OneDrive for editing your stored files.

Files stored on ECU systems need to be moved

Documents saved in Piratedrive, iWebfolio, MyWeb or a blog will be lost unless moved to personal storage. The same goes for research survey data saved in Qualtrics. You may have personal storage available, and OneDrive cloud is also available through the alumni account.

ECU-licensed software needs to be removed from your computer

You are required to remove all university-licensed software installed while enrolled at ECU. This helps us comply with software licensing agreements. We appreciate your cooperation in this.

April 2018 Technology News – Faculty and Staff

Onboarding to the eduroam wireless service is now easier than ever

Eduroam is a secure, world-wide roaming access service and ECU’s primary wireless network. Once enrolled, you have an automatic internet connection wherever eduroam is available – including many UNC campuses. See this US map for current participating institutions.

Onboarding is an easy process, just install a certificate to your mobile device and authenticate with your PirateID and passphase. Access is good for four years.

Choose your most convenient process below to onboard. See these step-by-step instructions with screen shots of each operating system for more details.

Pre-Enroll Off Campus

It often saves time to install the eduroam device certificate before coming to campus. All you need is internet access and an active (registered) PirateID.

  1. From the device, open a browser and navigate to onboard.ecu.edu.
  2. Click the Begin Onboarding Process icon.
  3. The ECU Network Configuration Utility opens. Click JoinNow.
  4. Follow the prompts to install the certificate.
  5. Authenticate again with your PirateID and passphrase, if prompted.
  6. Install the certificate on each mobile device you wish to onboard.
  7. When you arrive on campus, join the eduroam network.

Enroll On Campus

Method 1. Your PirateID must be active.

  1. From the wireless settings of your device, choose the eduroam network.
  2. Authenticate (sign in) using your PirateID and passphrase.
  3. Open a web browser and navigate to www.ecu.edu.
  4. The Network Configuration Utility page opens. Click JoinNow.
  5. Follow the prompts to install the certificate.
  6. Authenticate again with your PirateID and passphrase, if prompted.
  7. Install the certificate on each mobile device you wish to onboard.

Method 2. Join through your cell service using the instructions for pre-enrollment.

Need help?

All users can call the IT Help Desk at 252.328.9866 or 800.340.7081.

For one-on-one personal help, faculty and staff should visit the IT Walk-in Help Desk and students can stop by the nearest Pirate Techs office.

Retiring? Here’s some important information – Keep your ECU email and academic web space

Faculty and staff retirees are allowed to reactivate their ECU email account within six months of their last work day by following the steps below. The account must be used at least once a year. Accounts not reactivated within the six-month period are deleted.

  1. Go to http://pirateid.ecu.edu.
  2. Enter your most recent PirateID and the page’s captcha text.
  3. Press Next.
  4. Type your ECU ID (Banner number).
  5. Answer four user-unique questions.
  6. Follow the rest of the prompts to reactivate your account.
  7. For more information, see these activation instructions.

Reminders for Graduates – Email, ECU file and software housekeeping

With all the excitement of completed exams and the thrill of graduation, students often forget about their email, stored files and software. Help seniors smoothly transition to their next life with these reminders.

Student email automatically transitions to the alumni system

The address automatically changes to xxxx@ecualumni.ecu.edu and all items in the student account migrate to the alumni inbox. While students are no longer able to send messages from their old student account, any email sent to the xxxx@students.ecu.edu is forwarded to the new alumni account. The login for the alumni account is the last PirateID and passphrase used as an enrolled student. Students are notified before the transition and must manually update their mobile email account.

Student files stored on ECU systems need to be moved

Documents saved in Piratedrive, iWebfolio, MyWeb or a blog will be lost unless moved to personal storage. The same goes for research survey data saved in Qualtrics. Students may have personal storage available, and OneDrive cloud is also available through the alumni account.

ECU-licensed software needs to be removed from a graduate’s computer.

Students are required to remove all university-licensed software installed while enrolled at ECU. This helps us comply with software licensing agreements.

May IT Training

Register through Cornerstone

WordPress Official Website Training

Tuesday, May 8
1:00 p.m. – 4:00 p.m.
Austin 309

Wednesday, May 23
9:00 a.m. – 12:00 p.m.
Austin 309

WebEx Virtual Classroom

Wednesday, May 9
1:00 p.m. – 3:00 p.m.
Laupus Library 2502G

Thursday, May 17
10:00 a.m. – 12:00 p.m.
Joyner East 204

REDCap Basic User Training

Thursday, May 3
9:00 a.m. – 10:30 a.m.
Laupus Library Room 2502G

iWebfolio E-Portfolio Training

Thursday, May 10
10:00 a.m. – 11:00 a.m.
Joyner East 204

Designing Accessible PDF Documents

Thursday, May 17
2:00 p.m. – 3:00 p.m.
Austin 309

Creating Accessible Email Messages and Announcements

Tuesday, May 22
11:00 a.m. – 12:00 p.m.
Joyner East 204