About Belinda Perkinson

Belinda works with the ITCS Training and Communications team at East Carolina University.

Windows 8.1 Support for Faculty/Staff and Apple Vulnerability Discovered

Windows 8.1 Support Now Available for Faculty/Staff

However, be aware of 8.1’s incompatibilities

While Windows 7 is still the official operating system for ECU-purchased PCs, some faculty and staff may require assistance with computer systems running Windows 8.1. ITCS now offers support for Windows 8.1 computers.

However, users need to note that, while Windows 8.1 is certainly compatible with Banner Self-Service accessed through Pirate Port, SAS v. 9.4 and the current version of SPSS, Windows 8.1 is not compatible with Banner INB or the ECU Physicians Electronic Medical Record. There may also be other systems that do not function using the Windows 8.1 operating system. Please call the IT Help Desk at 252.328.9866 to report any problems.

Learn more about the Windows 8.1 operating system at this Microsoft support site: http://windows.microsoft.com/en-us/windows-8/meet.

BEWARE! New iOS/Mac Vulnerability

Only download apps from the official app store

Two iOS vulnerabilities have been discovered that affect iOS 7 or higher on iPads, iPhones and Mac computers. These attacks are coming from apps downloaded through unsecured websites.

WireLurker allows hackers to gain access to private data on your device. The hackers may even be able to take control of your iOS device or Mac.

Masque Attack replaces legitimate apps with fakes that look exactly like the originals. Any data entered into the app, like phone numbers, passwords and credit card numbers, are gathered and used by the hacker.

Recommendation: Download all apps from the official Apple App Store only.
To learn more and actually see an attack in action, please visit the Mac Life website: http://www.maclife.com/article/news/dangerous_masque_attack_vulnerability_lets_malware_hide_legit_ios_apps?utm_source=Adestra&utm_medium=email&utm_campaign=10681&utm_term=1803041&utm_content=13974

Have Questions about either of these articles? Contact the IT Help Desk at 252.328.9866 | 800.340.7081

Faculty/Staff Mobile Email Setup Now Requires Device Passcode

Do you check your ECU email through a mobile device?

Accessing ECU email through your mobile device now requires a passcode for that device effective Friday, August 1, 2014.  This means the device will lock when it is not in use. After August 1st, users will be unable to sync their email to their phone or tablet until the passcode is set.

There are some real advantages to implementing a passcode for a mobile device, such as:

  1. Information protection – for both your personal and ECU information
  2. Automatic device encryption for iOS devices – Android requires a few more steps
  3. Piratemail management – Users can remotely wipe their device through Piratemail if it is lost or stolen

Don’t want to use a passcode?

If you choose not to set up a passcode, your device will no longer sync with the Exchange server after August 1st. However, you’ll still have the option of checking ECU email through your mobile browser at piratemail.ecu.edu. This way, no mail items will be saved on your device.

Need to know how to set up a passcode?

Android: Open the Settings screen, tap Security, tap Screen Lock, tap PIN or Password, and set up a new PIN or password. Swipe, gestures, etc., don’t work – numeric/alphanumeric PIN or password only.

iOS: Open Settings, tap Passcode, tap the digits you want to use.

Windows: Start > Settings > Personal tab, and then click Lock.

If you already have a passcode set up for your device, you need not take any action.

Remember: our network is only as strong as its weakest link. By implementing passcodes for mobile devices, users make our collective information more secure.

Have questions?

Call the IT Help Desk 252.328.9866 | 800.340.7081. To learn more about mobile device security, visit the FCC Smartphone security page.