About Belinda Perkinson

Belinda works with the ITCS Training and Communications team at East Carolina University.

ECU Eduroam Transition Ongoing – Have You Switched?

The ECU Networking team will be located outside Wright Plaza/Dowdy Student Stores today and tomorrow to provide more information to students, faculty and staff regarding the eduroam onboarding process.

  • Wednesday, September 14, 9:30 am – 1:00 pm
  • Thursday, September 15th, 9:30 am – 1:00 pm

The move to eduroam, ECU’s newest wireless service, continues as more students, faculty and staff onboard.

In August, ECU began the transition from the Buccaneer, Pirates and Campus Living networks to eduroam (education roaming), a secure world-wide roaming access service developed for the international research and education community. Many institutions are now members, including several other UNC institutions.

Why you should switch now

  • No more complicated “posturing” to join a network. Onboarding is only required once for a device.
  • Your access is good for four years.
  • You have internet access wherever eduroam is available, whether at ECU or another campus. See this US map for current participating institutions.

What happens to the current wireless networks?

Campus Living is no longer available to users.  Buccaneer and Pirates are available through spring 2017.  After ECU completes the switch, there will only be three wireless networks available to ECU users:

  1. eduroam for ECU students, staff and faculty (onboarding and PirateID required)
  2. ecu-guest for campus visitors (no PirateID/no eduroam/must be sponsored by an ECU user)
  3. ecu-onboard for onboarding purposes only (new user/new device/PirateID required)

How do users onboard to eduroam?

Follow this short, five-minute process. If your device already has network access, skip steps 1 and 2. You receive an auto-generated confirmation email after successful onboarding.

  1. Join the ecu-onboard SSID (network) and open a browser to www.ecu.edu (ECU’s home page).
  2. Authenticate (enter your PirateID and passphrase) to the ecu-onboard SSID captive portal. You will be redirected to the onboard.ecu.edu page.
  3. Click the Begin Onboarding Process icon.
  4. Check that your OS is correct and click the JoinNow button.
  5. Run the JoinNow wizard – this installs a certificate to your device.
  6. Connect to the eduroam SSID.

Need more help?

Call the IT Help Desk at 252.328.9866 | 800.340.7081. Students are urged to visit the nearest Pirate Techs Student Computer Support Center. Staff can stop by the IT Walk-in Help Desk.

Visit our table for more information

During September, the ECU Networking team will be located outside Wright Plaza/Dowdy Student Stores to provide more information to students, faculty and staff regarding the eduroam onboarding process.

  • Wednesday, September 14, 9:30 am – 1:00 pm
  • Thursday, September 15th, 9:30 am – 1:00 pm

Or read the FAQ at www.ecu.edu/cs-itcs/connect/eduroam.cfm.

A word about wireless connectivity on campus

While we strive to provide the widest wireless network coverage possible, our first priority is ensuring network access is available within buildings, libraries, computer labs and residence halls. Users will notice their device switches to cell data (if available for the device) when they exit a building.

ECU has extensive indoor wireless coverage but limited outdoor coverage. This year, based on student survey results, we plan to increase outdoor wireless coverage in key high traffic areas.

ECU Joins Eduroam

Enrollment is easy! Five steps in five minutes

IMPORTANT!  Macintosh users who log in with their PirateID should continue to use Buccaneer or Pirates until further notice. Wireless Windows systems that log in to the INTRA domain will automatically enroll on Tuesday, August 30. This process outlined here is for personal devices only.

During fall 2016, ECU begins the transition from the Buccaneer, Pirates and Campus Living wireless networks to the eduroam (education roaming) wireless network, a secure world-wide roaming access service developed for the international research and education community. Many institutions are now members, including our own UNC university system.

A registered user/device has an automatic internet connection wherever eduroam is available. For example, if an NCSU professor visits the ECU campus, s/he can join the ECU eduroam network using NCSU credentials.

Once you complete enrollment (called onboarding), your access is good for four years, and you have internet connectivity wherever eduroam is available. See this US map for current participating institutions.

The eduroam rollout comes just as ITCS is wrapping up a major WiFi equipment upgrade on both campuses. Hundreds of network switches to increase bandwidth with new and upgraded access points in nearly 30 locations increase coverage and capacity. With an easier process through eduroam and updated WiFi hardware, ECU is more than ready to accommodate its 23,000 daily concurrent users.

When do I enroll?

Faculty and staff.  Staff who access any ECU wireless network using a personal Mac or Windows laptop, tablet or phone (Android, iOS, Windows) can enroll now (recommended) or continue to use their current network until the end of spring 2017.

IMPORTANT!  Macintosh users who log in with their PirateID should continue to use Buccaneer or Pirates until further notice.

Wireless Windows systems that log in to the INTRA domain will automatically enroll on Tuesday, August 30.  The instructions below are for personal devices only.

Need help? See the quick steps below or visit www.ecu.edu/itcs/connect/eduroam.cfm for step-by-step instructions or call the IT Help Desk at 252.328.9866 | 800.340.7081.

What happens to the current wireless networks?

Campus Living will be decommissioned (turned off) AND NO LONGER AVAILABLE on August 18, 2016.  Buccaneer and Pirates will be available through spring 2017.  During summer 2017, ECU completes the transition so there will only be three wireless networks available to ECU users:

  1. eduroam for ECU students, staff and faculty (PirateID required)
  2. ecu-guest for campus visitors (no PirateID/no eduroam/must be sponsored by an ECU user)
  3. ecu-onboard for onboarding purposes only (new user/new device/PirateID required)

Is there an advantage to enrollment now?

Yes! Users only onboard once and access is good for four years.  An email confirms successful enrollment, and users are reminded in four years to re-enroll.  Eduroam replaces the previous multi-step “posturing” process with just five easy steps.

How do I Enroll?

To get started, you need your registered PirateID and passphrase. Next, follow this five-step, five-minute process:

  1. Navigate to onboard.ecu.edu.  How?
    • cell service
    • current internet access – Buccaneer, Pirates, Campus Living
    • ecu-onboard network – join if you have no internet access – open a browser and go to www.ecu.edu
  2. Click the onboarding icon.
  3. Confirm your OS and click the JoinNow button.
  4. Download and run the JoinNow wizard (each device must be enrolled).
  5. Authenticate with your PirateID and passphrase.

You receive an auto-generated email to confirm your enrollment and can now join the ECU eduroam network.

Need more detailed instructions?  These printable step-by-step pdf instructions with screenshots should help.  Or, call the IT Help Desk at 252.328.9866 | 800.340.7081.

Or read the FAQ at www.ecu.edu/cs-itcs/connect/eduroam.cfm.

To find out more about the eduroam service, visit http://www.eduroam.us/introduction.