About Belinda Perkinson

Belinda works with the ITCS Training and Communications team at East Carolina University. She trains new CommonSpot users, maintains the ITCS website and creates both online and print IT materials for faculty, staff and students.

Student Email Goes to the Next Level with Office 365

What does this mean for you?

      • Your mailbox size increases to 25GB
      • The ECU email login remains the same:  mymail.ecu.edu
      • Current emails, contacts and calendar events automatically transfer to the new inbox
      • Lync replaces Messenger
      • Your Microsoft Skydrive/ECU email accounts split into two separate accounts
      • There is no storage (like Skydrive) associated with your new ECU email account
      • After the transition, you will no longer be able to view email directly from the OneStop email tab. However, the OneStop link will navigate to mymail.ecu.edu.

What you need to do before July 3

      1. Upgrade older Windows operating system to XP or above (www.ecu.edu/microsoft4students/)
      2. Upgrade to Internet Explorer 8 or higher (Windows)
      3. Upgrade to Safari 5 or higher (Mac)
      4. Back up Skydrive documents – Skydrive becomes your personal account July 5

How does this upgrade affect Skydrive?

After the upgrade, you will have TWO accounts:

    1. Email, calendar and contacts through mymail.ecu.edu.  This account is supported by ECU
    2. Skydrive will change to a personal account through skydrive.live.com.  The passphrase for this account will no longer synch with your ECU email.  ECU will not be able to help you with this account.  For more information, visit
    3. The Office apps and any documents created using these apps remain in the Skydrive account.  You may wish to back up your Skydrive documents to Piratedrive or your computer before July 3

After the upgrade is complete

  • Your email login WILL NOT CHANGE  mymail.ecu.edu
  • Skydrive becomes your personal account.  The SkyDrive login is skydrive.live.com and will no longer synch with your ECU passphrase (the Skydrive password will stay the same unless you manually change it).
  • From Outlook, click the Home link at the top of the screen to find the Lync Online installation link, Outlook configuration options and more
  • If you need help at any time, call the IT Help Desk at 252.328.9866 | 800.340.7081.  For more information, visit the website at http://www.ecu.edu/itcs/email/upgrade2013.cfm

Don’t fall for phishing scams!

What is phishing?Phishing is “attempting to acquire information (and sometimes, indirectly, money) such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication.” (from Wikipedia)Tips to remember:
While ITCS does a good job at catching most malicious e-mail messages before they are delivered, some do get through, so we count on our users to be aware of the following tips to avoid being a victim:

1.  NEVER reveal your passphrase to anyone.

2.  Legitimate businesses—including ECU, banks, the IRS—will NEVER request personal information through an e-mail message.

3.  If an e-mail asks for personal information, DELETE it.

4.  If you’re unsure about an e-mail, call the business using the phone number on the back of the bill, statement or credit card—not any phone number listed in the e-mail.

5.  E-mail alerts from ECU will always originate from ITCS Notifications and will be listed on the ITCS Help Desk home page.

6.  If you have provided account information, change your password immediately at http://pirateid.ecu.edu.

7.  Use antivirus and antispyware software as well as a firewall and update them regularly. As an ECU employee or student, you may download Symantec SAV software for your home computer for free from ECU OneStop.

8.  Keep your operating system and other software up to date with the latest security patches and updates.

If you think you may have been a victim of phishing or if your e-mail suddenly doesn’t work, call the ECU IT Help Desk at 252.328.9866 or toll free at 1.800.340.7081.

How can you report a spam or phishing e-mail?

  1. Create a new e-mail.
  2. Drag the spam or phishing message into the new e-mail message you just created.
  3. Address the new e-mail message to either the SPAM REPORT* or PHISHING REPORT* address found in the ECU Exchange directory.

New ECU social media regulation and guidelines

While all ECU employees are welcome to participate in social media, we encourage everyone who participates in and contributes to online commentary to understand and follow ECU’s social media guidelines (pdf) and the university’s social media regulation (html).

ECU data storage options

Nothing is more convenient than an online storage area to save files that are accessible anytime, anywhere. ITCS offers three options for online file storage. Piratedrive and Privateer are available to ECU users for online storage and collaboration with other ECU users; ECU Outsideis an File Transfer Protocol (FTP) server intended for collaboration with non-ECU users. All activities using any of these options must conform to the ECU Academic Computer Use Policy and the University Student and Employee Computer Use Policy.

**Read these security considerations when storing ECU information.

**More information: https://www.ecu.edu/cs-itcs/networkStorage/index.cfm

Affordable plans for subscribing to Adobe Creative Suite

Subscription editions of Adobe Creative Suite software are just like regular Creative Suite products — they are installed on your computer and provide all the same features and functionality. Choose a one-year plan for lower payments or a flexible month-to-month plan you can stop and restart as needed. Either way, you’ll have ongoing access to the latest version of your software at no extra charge as long as your subscription remains active.

More information: http://www.adobe.com/products/creativesuite/cssubscription.html

View UNC Adobe Pricing through CIA: http://www.ciacentral.com/ncadobe/interact3.htm

Check out our IT training schedule

From Blackboard to Yammer to Centra- we’ve got something for everyone!View all ITCS training at http://training.ecu.edu.

NMC Summer Conference 2012

June 12 – 15, 2012  /  Boston, Massachusetts hosted by Massachusetts Institute of Technology

The NMC Summer Conference attracts an audience of hundreds of highly skilled professionals interested in the integration of emerging technologies into teaching, learning, and creative inquiry.Web site: http://www.nmc.org/events/summer-conference-2012-mit

EDUCAUSE 2012 Annual Conference

November 6 – 9, 2012  /  Denver, Colorado and Online

The EDUCAUSE Annual Conference is the premiere gathering for higher education IT professionals. It provides content and exploration of today’s toughest technology issues facing campuses around the world.Web site: http://www.educause.edu/annual-conference