Hosting a Meeting in WebEx?
Rename call-in participants in WebEx
WebEx is a great tool for conducting online meetings with other ECU staff or non-ECU colleagues. However, meeting participants who call in cannot identify themselves when they join the meeting. WebEx lists callers as “Call-in User” in the participant list which can be confusing during discussion.
However, there is a simple fix for this problem. As the meeting host, you can rename call-in users so that all participants are properly identified.
First, after determining each call-in user’s name, right-click a user in the participants’ list and select Rename. You will then be able to change the name appropriately.
Student Email Adding Multi-Factor Authentication
Self-enrollment now through February 13
As an additional layer of security, students will be required to configure Multi-Factor Authentication (MFA) for their email account beginning February 13, 2018. This means that log in will require not only a passphrase but a response from a device when logging in from off campus. Enrollment will be staggered with students receiving an email one week before the account is enabled.
Please note: Once an account is enabled for MFA, it is not not accessible until one of these methods of authentication is configured:
- phone call
- text message
- mobile app
In addition to methods 1, 2 and 3 above for authentication, students also receive a system-generated app password to replace their ECU passphrase in mobile apps like iOS email. Full instructions are found on the MFA website.
Voluntary enrollment is now through Tuesday, February 13. Students can visit the MFA website for more information plus step-by-step instructions, visit the nearest Pirate Techs office, Health Sciences Student Center 211 | Joyner Library 1101 or call the IT Help Desk at 252.328.9866 | 800.340.7081.
Voice Mail Transitions to Cisco Unity
Faculty and staff urged to check their voice mail PIN
Effective February 5, 2018, faculty and staff voice mail management switches from Microsoft Outlook Web App to the Cisco Unity Connection system. Voice mail messages will still be available from your email inbox and telephone on or off campus. With the addition of Cisco Unity, you’ll be able to access messages and configure settings through this new, easy-to-navigate interface.
After February 5, staff will no longer be able to reset a PIN, change a greeting or other option from the piratemail.ecu.edu options.
Through the Cisco Unity interface, you can:
Check voice mail messages: 1) Listen to messages, 2) Reply to messages, 3) Forward a message, 4) Send a new message
Configure voice mail settings: 1) Record your name, 2) Manage your standard, alternate or holiday greetings, 3) Enable a notification device, 4) Create a contact list for a standalone, generic voice mail account, 5) Create a private list for sending voice mail to a group
Change your PIN
The voice services team urges all users to log in to the interface before February and update their PIN. A PIN is used when checking voice mail through a phone (252.328.9870). Here’s how:
- Log in to the Cisco Unity Connection Web Inbox at https://ecuu1.intra.ecu.edu/inbox/.
- Click the “Settings” tab.
- From the “Passwords” drop-down menu, choose “Change PIN.”
- Type in a new PIN (numbers only).
- Re-type the PIN to confirm.
- Click the “Save” button.
Want to know more? See the attached instructions or visit the voice mail resources page details.
Need help? Call the IT Help Desk at 252.328.9866 | 800.340.7081 or submit this service request.
ECU’s Virtual Private Network (VPN)
Securely access your ECU info off campus
ECU’s Virtual Private Network (VPN) acts as a secure “tunnel” between your off-campus computer and on-campus resources. This prevents illegal interception of your data.
For example, a VPN can be used to securely connect to a personal or department Piratedrive, access mapped drives or a campus computer as part of a class assignment. Users can only connect to resources for which they already have access.
First-time users log in to:
- Faculty/Staff: remoteaccess.ecu.edu, or
- Student: piratesvpn.ecu.edu
and download the Cisco AnyConnect SSL VPN client software. It is easy to follow the prompts to install.
When off campus, click the AnyConnect icon in your computer’s system tray and log in to begin a VPN session.
Video tutorials and printable instructions are posted on the website.
IT Training for February
See the Cornerstone training portal for locations, times and registration
|Designing Accessible PDF Documents
Covers basic elements for designing accessible PDF files
|TurningPoint Audience Response System Workshop
Overview of all polling capabilities
|CommonSpot Beginner Training
Required for those who will maintain a department website
|University Writing Portfolio Orientation
For instructors using iWebfolio for the university writing portfolio
|ecuBIC: Developing Reports for ECU’s ecuBIC Web Portal
Learn reporting and analysis development and data mining
Upload slides and other multimedia into Blackboard
|ecuBIC: Navigation and Use of ECU’s ecuBIC Web Portal
Learn navigation and use of the web portal
Learn accessibility considerations for your online content
|SabaMeeting Intermediate Training
Learn the latest tools and advanced features
|SabaMeeting Virtual Classroom
The tools for course and professional development integration
|WordPress Official Website Training
Required training for those who will maintain a department’s WordPress website.