ITCS and Vidant IS Implement Email Enhancements

Begins TODAY, Monday, May 1

ECU Information Technology and Computing Services (ITCS) and Vidant Information Services (IS) have partnered to implement two significant email enhancements.

Beginning TODAY (Monday, May 1, 2017), the following changes become effective:

  1. Vidant Health and ECU employees are no longer required to log in to a secure portal to retrieve an email that contains sensitive information when the email originates from Vidant Health or ECU. Employees are to continue following their respective organization’s standards and procedures for sending and receiving emails that contain sensitive information.
    See the Email Encryption Standard website for more information.
  2. Vidant Health and ECU employees may now “busy search” Outlook email calendars across the two organizations. Please note, employee availability in Vidant and ECU Outlook email calendars is searchable by default.

Creating Accessible Email and Event Announcements

Email announcements help us spread the word to the ECU community on all sorts of important topics: department events and seminars, office openings and closings, HR-related information and much more.

By designing email announcements in multiple formats and using the accessibility guides explained in the attachment, you allow those of your audience using screen readers and keyboard-only access to read your message.

In addition to the tips listed in the attachment, ITCS is also offering a training class specifically for those of us who write email announcements (registration in Cornerstone):

Creating Accessible Email Messages and Announcements

Thursday, May 11 Joyner East 204 1:00p – 2:00p

Need one-on-one help? Submit the IT Accessibility Consultation form to request an appointment with the ITCS accessibility coordinator.

Self-paced resources include this course, Creating Accessible Microsoft Office Documents. This course goes step-by-step through how to format documents using styles, the accessibility checker and more.

Additionally, see our other accessibility resources in the IT Accessibility category of the ITCS services catalog.

New Version of Firefox Does Not Support Kronos and Banner INB

Kronos and Banner INB are not accessible using the recently released Firefox version 52. Mozilla has developed an Extended Support Release (ESR) for those that still need to use the Java, Adobe and Silverlight plugins and want to keep Firefox.

You can download the browser from this link,, and it is available on the ECU software download center.