January 5, 2014
Please take a few moments to read these important announcements from ITCS…
WordPress blogs now only created upon request
ECU WordPress blogs are no longer automatically created when a user logs into MyWeb the first time. Blogs will only be created upon request. To request a blog, please submit an IT Help Desk service request at https://ithelp.ecu.edu.
Changes to ECU’s Buccaneer wireless network
On Sunday, January 4, 2015, ITCS began requiring users to have the Cisco NAC Agent installed on Windows computers prior to accessing network resources through the ECU BUCCANEER wireless network.
This change has been implemented as a means to safeguard the ECU network, systems, and data against computer viruses and vulnerabilities. This software determines whether or not your system is up to date with critical updates to the operating system and if you have an acceptable antivirus application loaded with current virus definitions.
- ECU-owned Windows mobile computers should have received the Cisco NAC Agent automatically through ITCS Desktop Technologies Support.
- For personal Windows computers, the Cisco NAC Agent software is available via the ECU Download Center.
The software is not available for iPads, Windows Tablets, Google Chrome Books and Smartphones. These types of devices will be allowed access to the network without the software.
Will this change the way I connect to the Buccaneer wireless network?
Upon connecting to the ECU BUCCANEER wireless network, the Windows user will be prompted to install the Cisco NAC Agent prior to accessing network resources through the ECU BUCCANEER wireless network if the agents is not already installed.
Once installed, the software will determine if you need to install critical updates to your operating system or current virus definitions to your Antivirus application. We encourage you to follow any recommendations to update your device(s); however, if you choose not to install updates at this time, you will still be able to connect to the Buccaneer network.
As of March 2015, you will be required to follow the Cisco NAC Agent recommendations and install critical updates to your operating system or current virus definitions to your antivirus application.
More information and help
You can connect to either the Pirates, Buccaneer, or Campus Living (residence halls) wireless network while on campus:.
- connecting to Pirates will allow you to access ONLY the Internet and ECU Internet services like OneStop, Blackboard, the ECU Web site, Piratemail, Outlook Live student e-mail, ect.
- connecting to Buccaneer and Campus Living will allow you to access the Internet AND internal university resources like direct access to personal departmental Piratedrives, ECU network printers and departmental systems, ect.
If you have any questions or experience any difficulties with the new wireless security service, please contact the IT Help Desk at 328.9866 or http://help.ecu.edu
Windows 8.1 Support Now Available for Faculty/Staff
However, be aware of 8.1’s incompatibilities
While Windows 7 is still the official operating system for ECU-purchased PCs, some faculty and staff may require assistance with computer systems running Windows 8.1. ITCS now offers support for Windows 8.1 computers.
However, users need to note that, while Windows 8.1 is certainly compatible with Banner Self-Service accessed through Pirate Port, SAS v. 9.4 and the current version of SPSS, Windows 8.1 is not compatible with Banner INB or the ECU Physicians Electronic Medical Record. There may also be other systems that do not function using the Windows 8.1 operating system. Please call the IT Help Desk at 252.328.9866 to report any problems.
Learn more about the Windows 8.1 operating system at this Microsoft support site: http://windows.microsoft.com/en-us/windows-8/meet.
BEWARE! New iOS/Mac Vulnerability
Only download apps from the official app store
Two iOS vulnerabilities have been discovered that affect iOS 7 or higher on iPads, iPhones and Mac computers. These attacks are coming from apps downloaded through unsecured websites.
WireLurker allows hackers to gain access to private data on your device. The hackers may even be able to take control of your iOS device or Mac.
Masque Attack replaces legitimate apps with fakes that look exactly like the originals. Any data entered into the app, like phone numbers, passwords and credit card numbers, are gathered and used by the hacker.
Recommendation: Download all apps from the official Apple App Store only.
To learn more and actually see an attack in action, please visit the Mac Life website: http://www.maclife.com/article/news/dangerous_masque_attack_vulnerability_lets_malware_hide_legit_ios_apps?utm_source=Adestra&utm_medium=email&utm_campaign=10681&utm_term=1803041&utm_content=13974
Have Questions about either of these articles? Contact the IT Help Desk at 252.328.9866 | 800.340.7081