Piratemail Updating Over the Summer – Beginning with the Login

http://piratemail.ecu.edu
Beginning this Sunday, May 22, the Piratemail login gets an updated look:

This is just the first of several updates as we migrate from Exchange 2010 to Exchange 2013 with most enhancements improving the servers’ backend performance.

Users will notice that, during the migration, they won’t be able to double-click an archived (vaulted) message to access it. However, they can still click the View the original item link within the vaulted message (see screenshot, below). This only affects accessing vaulted emails from the Outlook Web App (Piratemail) during this upgrade, and the process for opening archived emails through Outlook during this time remains the same.

We’ll announce when other new features launch through this migration. Stay tuned!

New ITCS Website Offers User-Centered Interface

So, what do you need to do today? Finding the IT information you need is easier than ever using our new interactive website.

Category-based navigation, help resources on every page, ITCS-specific search and trending topics make our new site more useful, more powerful…more purposeful.

Visit us at www.ecu.edu/itcs or take a look at our introductory video (02:22) or match a numbered item in the list below to the screen shot.

Categories1

The first thing to explore on the home page is the category section. Click a category icon and jump to a list of items for that subject. Click an item to see the specific information for an individual service. And don’t forget to try the Getting Started category and the A-Z list of all services.

Filters

From the A-Z list, filter services by IT policies, pages, training and online tutorials to narrow your options to exactly the information you need.

Search2

Type a term into the search box to locate related information only within the ITCS website rather than the entire ECU website.

Trending Searches3

Check this home page list of recently-searched topics—you may find your answer here as well.

Support

At the bottom of every page is a “sticky menu” with support options. Scroll up or down, and the menu is always available if you need to call the Help Desk, chat with a technician or find a support service.

Logins4

Need to quickly find the Cornerstone login? Click the Logins tab to find the top 20 logins for ECU.

News5

See the latest tools and project launches from ITCS, complete with videos!

Interface10-15While our former site served us well, it is important that we deliver the best user experience, bringing more intuitive navigation and a more simplified way to discover the products and services most useful to you.

Purposeful. No confusion, just a clean, lean look that gets you from here to there in record time.