ECU Eduroam Transition Ongoing – Have You Switched?

The ECU Networking team will be located outside Wright Plaza/Dowdy Student Stores today and tomorrow to provide more information to students, faculty and staff regarding the eduroam onboarding process.

  • Wednesday, September 14, 9:30 am – 1:00 pm
  • Thursday, September 15th, 9:30 am – 1:00 pm

The move to eduroam, ECU’s newest wireless service, continues as more students, faculty and staff onboard.

In August, ECU began the transition from the Buccaneer, Pirates and Campus Living networks to eduroam (education roaming), a secure world-wide roaming access service developed for the international research and education community. Many institutions are now members, including several other UNC institutions.

Why you should switch now

  • No more complicated “posturing” to join a network. Onboarding is only required once for a device.
  • Your access is good for four years.
  • You have internet access wherever eduroam is available, whether at ECU or another campus. See this US map for current participating institutions.

What happens to the current wireless networks?

Campus Living is no longer available to users.  Buccaneer and Pirates are available through spring 2017.  After ECU completes the switch, there will only be three wireless networks available to ECU users:

  1. eduroam for ECU students, staff and faculty (onboarding and PirateID required)
  2. ecu-guest for campus visitors (no PirateID/no eduroam/must be sponsored by an ECU user)
  3. ecu-onboard for onboarding purposes only (new user/new device/PirateID required)

How do users onboard to eduroam?

Follow this short, five-minute process. If your device already has network access, skip steps 1 and 2. You receive an auto-generated confirmation email after successful onboarding.

  1. Join the ecu-onboard SSID (network) and open a browser to www.ecu.edu (ECU’s home page).
  2. Authenticate (enter your PirateID and passphrase) to the ecu-onboard SSID captive portal. You will be redirected to the onboard.ecu.edu page.
  3. Click the Begin Onboarding Process icon.
  4. Check that your OS is correct and click the JoinNow button.
  5. Run the JoinNow wizard – this installs a certificate to your device.
  6. Connect to the eduroam SSID.

Need more help?

Call the IT Help Desk at 252.328.9866 | 800.340.7081. Students are urged to visit the nearest Pirate Techs Student Computer Support Center. Staff can stop by the IT Walk-in Help Desk.

Visit our table for more information

During September, the ECU Networking team will be located outside Wright Plaza/Dowdy Student Stores to provide more information to students, faculty and staff regarding the eduroam onboarding process.

  • Wednesday, September 14, 9:30 am – 1:00 pm
  • Thursday, September 15th, 9:30 am – 1:00 pm

Or read the FAQ at www.ecu.edu/cs-itcs/connect/eduroam.cfm.

A word about wireless connectivity on campus

While we strive to provide the widest wireless network coverage possible, our first priority is ensuring network access is available within buildings, libraries, computer labs and residence halls. Users will notice their device switches to cell data (if available for the device) when they exit a building.

ECU has extensive indoor wireless coverage but limited outdoor coverage. This year, based on student survey results, we plan to increase outdoor wireless coverage in key high traffic areas.

Piratemail Updating Over the Summer – Beginning with the Login

http://piratemail.ecu.edu
Beginning this Sunday, May 22, the Piratemail login gets an updated look:

This is just the first of several updates as we migrate from Exchange 2010 to Exchange 2013 with most enhancements improving the servers’ backend performance.

Users will notice that, during the migration, they won’t be able to double-click an archived (vaulted) message to access it. However, they can still click the View the original item link within the vaulted message (see screenshot, below). This only affects accessing vaulted emails from the Outlook Web App (Piratemail) during this upgrade, and the process for opening archived emails through Outlook during this time remains the same.

We’ll announce when other new features launch through this migration. Stay tuned!