Assistive Features Begin with Your Operating System

Both MacOS and Windows offer plenty of built-in assistive features so devices work specifically for YOU.

Here are a few options you can implement right now to make your devices more user friendly:

MacOS:

Open your laptop’s system preferences and choose Accessibility or tap your mobile’s Settings icon, then General to open the Accessibility category. Below are just a few of the features you’ll find:

  1. Display. Configure the display contrast that works best for you. There is also an option to “shake the mouse pointer” to make it easier to locate on the screen. The Display Preferences button allows quick access to your resolution settings.
  2. Zoom. Set your zoom range and configure keyboard shortcuts to zoom in or out as you need.
  3. VoiceOver. Provides spoken and brail descriptions of items on the screen. Try it out in the Apple Accessibility Support site’s Open Voiceover Training section to learn the basics.
  4. Dictation. Edit text and interact with your device using your voice.
  5. Use your mobile’s camera to magnify objects.

Visit the Apple Accessibility Support site to read about the featured topic or search an accessibility topic. You can also join the accessibility community to hear how others use these features. Apple Support is also available online to offer a suggestion or solution.

Windows

Like Apple, Windows offers a variety of assistive features to make your computing life richer. When you open the Windows Accessibility website, just choose your Windows version to find available features. Let’s take a look at a few options from Windows 10:

  1. Vision. Customize your display with high-contrast themes, text and pointer sizing and the option to turn off animations and backgrounds. Narrator, the Windows built-in screen reader, allows you to interact with apps and control your device without seeing the screen.
  2. Auditory. Replace audible alerts with visible alerts or customize your closed captions to make them easier to read.
  3. Physical. Your digital assistant, Cortana, can set reminders, open apps, search or send emails and texts or use speech recognition to dictate your documents.
  4. Cognitive. The Edge browser’s Edge Reading View option blocks distracting content from web pages so you stay focused.

To configure the Windows 10 assistive settings, open the device’s Settings area. Windows 7 and 8 systems can be accessed through the system’s Control Panel.

Enrolled Students Eligible for Free Windows OS

Get your copy now!

All currently-enrolled students are eligible for a FREE DOWNLOAD of the Windows operating system. This full license is yours to keep, even after you graduate or leave ECU.

However, be sure to take advantage of this great benefit NOW as we are currently in contract renewal with Microsoft, and the Windows OS may not be available after June 30, 2017.

Choose from one of three products:

  • Windows 10
  • Windows 8.1
  • Windows 7

Note that Macs must have virtualization software installed (Parallels, Bootcamp, VMware). Kivuto downloads are ISO files which must be burned to DVD before installation. DVD media can also be ordered during initial download (student pays shipping). Orders are accessible (available for download) for 31 days past the original order date.

For more information about this student benefit, see the Frequently Asked page.

There’s more! ECU’s Office 365 subscription includes 5 FREE downloads of Office 2016. Visit the Office 365 website to learn more.

If, at any time, assistance is required, call the IT Help Desk at 252.328.9866 | 800.340.7081.

We’ve Made the Passphrase Reset Process One Step Easier

Mobile SMS text available TODAY, February 8

Occasionally, you may be locked out of your PirateID account. However, it’s easy to reset the passphrase, just log in to the passphrase maintenance website (http://pirateid.ecu.edu) and answer your pre-selected security questions to enter the main menu.

But what if you can’t remember the answers to your security questions?

In the past, you were required to complete a reset form and fax, email or present the form in person to receive an activation code.

This process is now easier (no more paper forms)

Beginning TODAY, ITCS has rolled out a new feature of the passphrase maintenance process that allows you to register a mobile number that texts the activation code if your account becomes locked. This new, self-service process eliminates the need for the paper form and is a much faster, more efficient and secure way to manage your account.

As a current user, add your mobile number any time by following these six steps. The format for adding your mobile is 2521234567 with no spaces, no hyphens.

Add your mobile number

  1. Navigate to http://pirateid.ecu.edu
  2. Type in your PirateID and the challenge text. Click Next.
  3. Answer your authentication questions to access the Passphrase Maintenance Home screen.
  4. Click the Set Mobile Number The Set Mobile Number screen opens.
  5. Type in your mobile number, digits only (no spaces, no hyphens). EXAMPLE: 2521234567.
  6. Click Continue and follow all prompts to complete the process.

I answered my security questions incorrectly. How do I get an Activation Code?

If you answer your security questions incorrectly, the screen below opens to walk you through obtaining an activation code to access the passphrase maintenance main menu page. Beginning TODAY, there will be two self-service ways to request this code: 1) through email, or 2) through an SMS text code (see above for set up instructions).

Request an activation code through email.

If the account is not locked, the passphrase is not expired and you know the passphrase – in other words, ECU email is still accessible – click the Email Code button and follow the instructions sent to your inbox.

Return to the passphrase maintenance website and follow the screens – using the emailed activation code – to access the maintenance main menu page features to unlock the account or change the passphrase.

Request an activation code through a text message.

If your account is locked or the passphrase is expired, you can choose the Text Code button to request the activation code through an SMS message to a cell phone (must be previously set up).

Other options on the Passphrase MaintenanceAuthentication Failed screen include:

  • Retry – goes back to previous page to type in security question answers again
  • Cancel

If, at any time, assistance is required, call the IT Help Desk at 252.328.9866 | 800.340.7081.