Technology Digest: August 15, 2013

ECU Faculty:
 
Information Technology and Computing Services (ITCS) would like to invite you to use ECU Oxygen file storage! 
 
ECU Oxygen gives you the ability to sync files between your devices and encrypts files for added security. Your personal Oxygen space has been set at 10GB. 
 
ECU Oxygen is not intended to be a replacement for Piratedrive; this new file storage service is in addition to your Piratedrive space.

At this time, Oxygen is NOT approved for storing sensitive data; please refer to FERPAHIPAA, and PHI guidelines.

 
You can begin using ECU Oxygen by clicking the link below and registering as a ‘New User’. You will be prompted for an OxygenID (please use your FULL E-MAIL ADDRESS (pirateid@ecu.edu) when prompted for your OxygenID.) After the Oxygen login, enter your INTRA login (without @ECU.EDU) and INTRA password. Then, enter your first and last name.
>> REGISTER FOR ECU OXYGEN: https://ecu.oxygencloud.com
 
After you successfully register, you will be required to install software for the operating system/device you are using, whether it is Windows, Mac, iPad, iPhone or Android. You will be directed to the relevant page for the software  download.
 
Please contact the IT Help Desk at 252.328.9866 or http://help.ecu.edu with any issues registering your account or accessing ECU Oxygen.
 
LEARN MORE ABOUT OXYGEN
 
Watch the Oxygen Cloud – Getting Started for Users video on YouTube: https://www.youtube.com/watch?v=geqlACxRhMY#at=17
 
Attend a training session:

September 11 – 2:00-3:00pm
September 17 – 3:00-4:00pm
October 1 – 2:00-3:00pm
October 9 – 1:00-2:00pm
 
 
ADDITIONAL FILE STORAGE AND SHARING OPTIONS
 
Learn about Piratedrive, SharePoint collaborative space, Microsoft Lync and more:

Technology Digest: August 9, 2013

ECU Students Moving into the Residence Halls:
This summer, ECU launched a new security service for the Campus Living wired/wireless network that students living in the campus residence halls use. Connecting to Campus Living will allow you to access the Internet AND internal university resources like direct access to personal Piratedrives (online file storage space), ECU network printers, etc.
This service will require both Windows and Apple (Mac) computers to meet specific requirements. Linux computers are exempt from these requirements at this time.
 
Note: Mobile devices will not be affected by the new wireless security service at this time.
 
HOW DOES THE NEW SERVICE WORK?
 
ITCS will use the security service to scan computers for the following conditions when connecting to the ECU network:
 
1. Students can use any one of the following antivirus programs:
·         McAfee
·         Sophos
·         Trend Micro
·         Kaspersky
·         Symantec – ECU offers students Symantec for FREE, and since we support this antivirus software, we are better able to troubleshoot any technical issues with you.
Even before you arrive on campus, you can download and install Symantec fromhttp://download.ecu.eduIf you decide to use Symantec, be sure to UNINSTALL ANY OTHER ANTIVIRUS SOFTWARE you have on your computer FIRST.
2.  Computers with the Windows operating system must have CRITICAL updates installed.
Computers with the Mac operating system must be up to date.
 
If your computer fails these conditions (meaning the answer is “No” to the questions above), you will be notified via an alert message with instructions that will help you resolve the issue.
3. If you are a returning student, you may have an older version of the software installed — called Clean Access Agent; we recommend UNINSTALLING THE OLDER VERSION and installing the new version fromhttp://download.ecu.edu to help minimize technical issues once you arrive on campus.
     
Even before you arrive on campus, new students can download and install the security service software — called Network Access Control (NAC) Agent — from http://download.ecu.edu.
CAN’T GET CONNECTED? WHERE TO GO FOR HELP…

If you have any questions about the new Campus Living wired/wireless network security service, please contact the IT Help Desk at 252.328.9866 (local), 800.340.7081 (toll free), or http://help.ecu.edu.
 
Special ACE Student Computer Support Center Hours – Move-in Weekend
Thursday, August 15 – Sunday, August 18
10:00am – 6:00pm
 
Locations: Aycock and White Residence Hall Computer Labs, and Rawl 108
 
IT Walk-in Help Desk – Main Campus, Austin 103, 252.328.5401
Monday through Friday 8:00am – 5:00pm
 
Frequently Asked Questions (FAQ) are online at http://www.ecu.edu/cs-itcs/connect/connect2ecuFAQ.cfm.