Enable your account now through the ECU passphrase maintenance website
Beginning Tuesday, February 13, 2018, your ECU email account will require that both your passphrase and a response from your phone be used to verify your identity when logging in from off campus. This is called Multi-Factor Authentication (MFA), which provides an additional layer of security for your account.
Mandatory MFA for student email begins Tuesday, February 13
You will be notified one week prior to your account being enabled
Once enabled, your email is unavailable until MFA is configured
Ready to Begin Using MFA Now?
Follow these steps to enable your own account. Setup instructions with screen shots are attached (PDF). Visit the MFA website for more information, including a frequently asked questions section.
- To enable MFA on your email account, log in to pirateid.ecu.edu from a computer browser.
- Click the Multi-Factor Authentication (MFA) icon. A new page opens.
- Click the Enable Multi-Factor button. The page changes.
- Click the Main Menu button to return to the maintenance home page.
- Click the Exit System icon.
- Log in to your email account and follow the steps to configure one of the MFA methods below.
|Method||How it Works|
|Multi-Factor Verification (Steps 1 and 2)|
|Phone Call||After signing in to mymail.ecu.edu using your PirateID and passphrase, Microsoft calls your phone. Click the pound (#) key to verify your identity.|
|Mobile Text||After signing in to mymail.ecu.edu using your PirateID and passphrase, Microsoft texts a 6-digit code to your mobile phone. Enter the code to verify your identity. Carrier text messaging rates apply.|
|Mobile App||Download the Microsoft Authenticator app to your mobile. After signing in to mymail.ecu.edu using your PirateID and passphrase, either tap verify in the app or use the one-time password to confirm your identity. Standard message and data charges from your carrier may apply.|
|App Passwords (Step 3)|
Windows phone, Android, iOS
|Microsoft-generated password replaces your ECU passphrase in mobile email settings and other apps for which there is no sign-in screen. If you don’t log in to an app through the purple MyMail page, you need an app password.|
Need more information? Visit the MFA website for step-by-step instructions with screen shots. Need live help? Call the IT Help Desk 252.328.9866 | 800.340.7081 or visit your nearest Pirate Techs location: Joyner 1101 | Health Sciences Student Center 211.