Pirate Techs Student Computing Support Center and Other IT Help
Pirate Techs has two walk-in locations where students request help with network connectivity, mobile email setup, Microsoft software installation, virus/Trojan horse issues, spyware/malware infections and more. See this list of services.
Joyner Library 1101 Move-in Hours
Today and Saturday, August 19 8:00a to 5:00p
Sunday, August 20 10:00a to 10:00p
Residence Hall Support
West End Neighborhood Computer Lab (White Hall)
Legacy Basement (entrance close to Scott Hall)
Friday, August 18 – Sunday, August 20: 10:00a to 5:00p
IT Help Desk Phone Support – 252.328.9866 | 800.340.7081
Saturday, August 19: 8:00a to 5:00p
Sunday, August 20: 8:00a to 10:00p
Passphrase Resets – Walk-In IT Help Desk (Austin 103)
Saturday, August 19 – 8:00a to 12:00p
Sunday, August 20 – 12:00p to 4:00p
Find more IT resources on our New Students Website
- Computer Labs
- ECU Mobile App
- Course tools like Blackboard, clickers and SabaMeeting
- com Videos
- Microsoft Office 2016
- FREE Statistical Software
- Virtual Computing
Connecting to the ECU Network is a Breeze
ECU’s eduroam wireless network is a secure, world-wide roaming access service that is easy to set up on all your devices—tablets, mobile phones and laptops.
See the eduroam page for step-by-step instructions or visit any Pirate Techs location for assistance.
Wired (Residence Hall)
Connect your desktop, laptop, TV or other internet-ready, non-wireless device to the residence hall wired network using an Ethernet cable. See these wired network instructions. Note that switches, routers and other networking hardware are not allowed in residence halls.
Free Windows 10 and Office 2016!
Windows 10 download
All enrolled students are eligible for a FREE Windows operating system download. The full license is yours to keep, even after you graduate. Macs require virtualization software such as Parallels or Bootcamp. See these instructions to get started.
Office 365 Downloads and More
And don’t forget all the goodies available through your Office 365 account. Load Office 2016 – the full client – to your computer – you have five free licenses. Mobile apps, OneNote, Office apps and OneDrive storage are available with new apps being added all the time. It’s easy to be productive.
Phishing Emails: How to Spot
Eventually, a phishing email will hit your inbox. However, proper Prevention, Reaction and Reporting are key to keeping ECU’s network safe for all users.
- Never reveal your passphrase to anyone.
- Keep software, operating system and antivirus up to date.
- Delete any email that requests your personal information.
- Remember that a legitimate business will NEVER ask for your personal information.
- Mouse over links to check the URL.
- If you do provide account information, change your passphrase immediately.
- Report a phishing email. This helps ECU better protect all users
OneDrive vs. Piratedrive: Which is Best?
ECU provides two storage solutions for your classwork, projects and other assignments. Read on for the specifics of each.
All ECU users have a 125GB Piratedrive network storage folder on ECU servers. Piratedrive is approved for sensitive ECU information – good for research data or personal documents. Your folder is named the same as your PirateID and is always available when on campus as Piratedrive (U:). Piratedrive can also be accessed through Pirate Port. See the Piratedrive website for more information.
OneDrive is a feature of your ECU Office 365 subscription. This 1TB cloud storage folder is housed with Microsoft and is approved to store your FERPA data and academic schoolwork, etc. OneDrive is NOT approved for storage of sensitive information. OneDrive is different from Piratedrive in that you can share, edit and collaborate online – a good idea to use when you are working on class projects! You can also sync documents from your mobile or computer to your OneDrive folder. Everything in one place and available from anywhere. See the OneDrive website to learn more.