For Instructors: Respondus LockDown Browser (LDB) Essentials
LockDown Browser (LDB) is a product of Respondus, and is a secure browser designed to cut down on cheating when students are taking tests online. When using the browser (LDB), students cannot print screen, access email, search the web, open new tabs, etc. New to LDB as of Fall 2016, is a Help Center within LDB for students, with a system check tool, knowledge base, and an option to contact tech support.
Please view this short video from Respondus to get an overview of LDB. Choose Overview next to the Blackboard logo to view the video. (Note: Any reference to Webcam Monitor when you are reviewing Respondus material can be ignored. We have not adopted the Webcam Monitor tool.)
As an instructor, you do not need to install anything. LDB is available in your course tools (Control Panel > Course Tools > Respondus LockDown Browser). Students download LDB to their desktops. Our computer labs also have LDB installed on the computers.
A blog post has been created for students re: LDB. The Install URL for students is always under the Blackboard Support tab at the top of their Blackboard landing page. Please share the blog post with your students if you plan to use LDB: LDB Info for Students
How to require Bb tests to be taken in LDB:
Once your tests have been added/deployed to a content area, you need to associate the tests with LDB, so access Respondus LDB in your course tools (Control Panel > Course Tools > Respondus LockDown Browser).
You’ll then be in the LDB dashboard. (Screenshot above)
- Choose Modify to require LDB for test-taking.
- You have the option to create a password to share with students, but it’s not necessary. (Not to be confused with the password info below, in #3)
- Important: LDB will auto-generate a scrambled password in your test options for each test to be taken with LDB. If you go back to the settings for any reason, do not remove that scrambled password in Test Options – ignore it because it is the lock in LockDown Browser. If you do need to make any change in Test Options, like a date change, go back to the LDB tool in Course Tools, and if you see a red “Fix It” message, just click Fix It, and the test will be active again.
The most common troubleshooting question from students: “I am trying to take an online test, and a box pops up and asks for a password.” The student is not accessing Blackboard through the LDB icon on the desktop. Remind the student to click the LDB icon on the desktop to get into Blackboard.
The most common troubleshooting question from instructors: “Students are not able to access my quiz to be taken with LDB and they mention an error message.” The instructor has gone into Test Options to make a change in settings, which breaks the link. The fix is to go back to the LDB tool under course tools, and if there is a “Fix It” message, simply click Fix It.